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Premium 2019 to 2022 migration problem

  • 1.  Premium 2019 to 2022 migration problem

    Posted 02-24-2023 20:25

    Upgrading Premium 2019 to 2022.2 on separate servers, Migration wizard give error "ALTER DATABASE failed because a lock could not be places on database MAS_System.  Try again later.  Setup will now terminate.

    The MAS_System database did in fact get migrated.  Restored MAS_System database and MAS90 folder, tried again, same result.

    Any ideas??



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    Phil McIntosh
    President
    Friendly Systems, Inc.
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  • 2.  RE: Premium 2019 to 2022 migration problem

    Posted 02-25-2023 02:33

    @John Shaver -We had a very similar situation last month.Two different servers not on same domain.   Big PITA!!!



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    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
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  • 3.  RE: Premium 2019 to 2022 migration problem

    Posted 02-25-2023 11:23

    I THINK (pending workstation testing) I have pushed through this with much manual intervention, except that the UDT definitions are missing in Sage.  The tables themselves are in SQL, and the CM_UDF tables records match between 2019 & 2022.

    Where in Premium do the UDT Definitions get stored?



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    Phil McIntosh
    President
    Friendly Systems, Inc.
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  • 4.  RE: Premium 2019 to 2022 migration problem

    Posted 02-25-2023 19:57

    This can be removed from urgent.



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    Phil McIntosh
    President
    Friendly Systems, Inc.
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  • 5.  RE: Premium 2019 to 2022 migration problem

    Posted 02-26-2023 13:08
      |   view attached

    Phil,

    This is some kind of Sage issue, because another client of Next Level's had the same problem.  I'm attaching the installer here that resolved the issue.  



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    Jane Scanlan
    Partner
    Next Level Manufacturing Consulting Group
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    Attachment(s)

    zip
    Migration_1_11_23.zip   22.91 MB 1 version


  • 6.  RE: Premium 2019 to 2022 migration problem

    Posted 02-27-2023 09:45

    This is possibly a huge Sage issue.

    I have a similar migration where the errors differ, but the outcome is similar. The biggest problem is if the migration doesn't work or crashes midway through the process, you either have to restore your Sage data ( for the system you are migrating to ) or reinstall the version of Sage you are migrating to.



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    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
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  • 7.  RE: Premium 2019 to 2022 migration problem

    Posted 02-27-2023 14:43

    Can we get Sage to tell us, step by step, exactly what the migration tool does, especially for Premium migrations?



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    Phil McIntosh
    President
    Friendly Systems, Inc.
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  • 8.  RE: Premium 2019 to 2022 migration problem

    Posted 02-27-2023 14:54

    Talk to Elliott at MOTM.  (Sadly I won't be there).  He bought into the idea of Premium to Premium upgrades needing to be easier, but I didn't ask for a step-by-step guide on what the migration tool does.



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
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  • 9.  RE: Premium 2019 to 2022 migration problem

    Posted 02-28-2023 11:07

    Thank you Kevin,  Sorry we are going to miss you this year.

     

    Hi Elliott,

    I hope this gets through since I cant seem to logon to the website AGAIN.  Anyways, lets meet or come to my class and I will cover as much as I know.   Looking forward to seeing you all this year. 

     

    Kind Regards,

     


    Carmen Cruz
    Sage Consultant
    carmen.cruz@compudata.com
    215-969-1000 Ext. 279
    www.compudata.com
    Work Smarter... Together 

    CompuData, Inc. • 325 Chestnut St, Ste 700 • Philadelphia • PA • 19106





  • 10.  RE: Premium 2019 to 2022 migration problem

    Posted 02-28-2023 11:25

    (Elliott can't see this part of 90-Minds... I'm pretty sure the "Sage 100" section is for consultant members only).



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
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  • 11.  RE: Premium 2019 to 2022 migration problem

    Posted 02-28-2023 15:24

    Just an FYI. Sage's Elliot Pritchard, unfortunately, will NOT be attending MOTM this year. He sends his regrets but has another commitment.



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    Bill Pfahnl
    Nims & Associates
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  • 12.  RE: Premium 2019 to 2022 migration problem

    Posted 02-28-2023 11:29

    @Carmen Cruz  - For your class -  I'm interested in what the best practice is for backing up SQL servers, as well as how to set up the server so that the log files don't grow exponentially. In all my other SQL upgrades, I've had IT manage the SQL backups and logs; however I have one now where the MSP seems to think that should be my role.

    I'm not 100% sure whether a "regular" network backup is enough to save the SQL databases or if there is another step that should be taken. Fortunately, once Sage 100 Premium is up and running it seems fairly bulletproof regarding data file corruption.



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    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------



  • 13.  RE: Premium 2019 to 2022 migration problem

    Posted 02-28-2023 11:45
    Edited by Kevin Moyes 02-28-2023 12:14

    If you are not running SQL backups from within SQL, change the "Recovery model" to Simple... for all Sage databases.

    Simple recycles log file space, with backups done as file copies.  (Most important is the MDF, but BAK files and server snapshots are fine too).

    Full retains the log files (which grow without limit) until a SQL backup command is run against the database.  (The backup releases the log file space for re-use).  This is part of a backup and recovery strategy that can pair a full backup with the log file to restore a database up to a point in time (beyond what the backup contains).  This architecture was from the pre-RAID days, where you would put backup and log file onto one physical drive, and the main data file on another physical drive.  That way you could always restore up-to-the-minute if either drive failed.  (MDF = full data, and BAK + LDF can be used to re-create the MDF).  Obviously this configuration needs a high level of skill in whoever is supporting the SQL environment, which is rarely the case in the Sage 100 world.

    Edit: with Full you can also do full backups (eg. nightly) + log backups (eg. hourly) to increase recovery options, with the backups being smaller (plus having a smaller performance hit) than multiple full backups.  If you have clients with a business need to have more-than-daily backups, consult with a SQL DBA to talk options.



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
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  • 14.  RE: Premium 2019 to 2022 migration problem

    Posted 02-28-2023 14:28

    Hi Wayne, 

    I will be sure to cover that aspect of SQL as well in regards to backups.  I believe Alnoor has another method he uses as well so I will be sure to bug him so he can refresh my memory.  Can't wait to see all of you.  :)



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    Carmen Cruz
    Sage Consultant
    CompuData
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  • 15.  RE: Premium 2019 to 2022 migration problem

    Posted 02-28-2023 14:27

    Hello Everyone,

    If you attend my class at MOTM, I will be going over migration and what Sage does during this process and what it expects to be successful.  When I was at Sage it was Tom and I who worked that Parallel Migration all the way down to the beginning to get it working as it was way worse prior to all the work we put into it before I left Sage.  Be at my class and I will fill your heads.  Friday MOTM 3:30PM 2 hours session



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    Carmen Cruz
    Sage Consultant
    CompuData
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