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  • 1.  PR v2.21 Closed for the year - Company overlooked processing employee's check in 2020

    Posted 01-11-2021 13:39
    Always looking for a new challenge - PR period end has been processed 2020 and now company discovers that an employee was missed on last PR for 2020.  Can they somehow process for 2020?  Anyone rolled PR back and tried this?

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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  • 2.  RE: PR v2.21 Closed for the year - Company overlooked processing employee's check in 2020

    Posted 01-12-2021 11:47
    As long as they haven't processed any year-end filings they can simply create & post the 2020 check, payroll will warn (but allow) this to post.  No need to "re-open" anything with payroll, you would just need the applicable GL period to be open in order for it to post back to 2020.  Payroll will "bucket" all of the totals based on the check date.

    Where you might run into issues is if they are printing benefit accrual amounts on the check, those would be wrong if they are accrued (and reset) in Sage payroll during year-end, if that's the case you might need to fix those numbers manually (shift them to the correct "as of" total for 2020 before printing the 2020 check, then shift them back to the correct 2021 total after updating the check).

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    Jim Petrie
    Consultant
    DSD Business Systems
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  • 3.  RE: PR v2.21 Closed for the year - Company overlooked processing employee's check in 2020

    Posted 01-12-2021 12:08
    Ugh, if only you would have posted this two hours ago...........  I actually opened up the period (4/2020), ran the check, then reclosed.  Everything worked but.....

    PTO benefits were wiped clean.  Deduction remaining balances were reset, YTD DD bank amount was wiped out.  Haven't noticed anything else yet.

    Will be working on a root cause analysis to prevent this from happening in the future.  Crystal report to to determine missing active employees in employee data entry, a PR hour VI using the time clock system export, etc.

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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  • 4.  RE: PR v2.21 Closed for the year - Company overlooked processing employee's check in 2020

    Posted 01-12-2021 12:11
    Jeff
    Did you run Year End Processing again?  
    I wonder if like other modules if you had just changed the Setup Options if things wouldn't have cleared.
    N

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    Nancy Hanson
    Blytheco LLC
    Eagan MN
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  • 5.  RE: PR v2.21 Closed for the year - Company overlooked processing employee's check in 2020

    Posted 01-12-2021 12:20
    Edited by Jeff Schwenk 01-12-2021 12:35
    Pioneers get shot with arrows.  Not knowing the total impact, I chose the more arduous path of running PE.  Live and learn....

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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  • 6.  RE: PR v2.21 Closed for the year - Company overlooked processing employee's check in 2020

    Posted 01-12-2021 12:49
    Lesson #1, 2 and 3: backups, backups, backups.


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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 7.  RE: PR v2.21 Closed for the year - Company overlooked processing employee's check in 2020

    Posted 01-12-2021 11:59
    Why post to 2020? 

    The employee didn't receive the money until 2021. It shouldn't be on their 2020 W2 anyway!

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    Eric Lunceford
    First Mate Business Solutions
    Oklahoma City, OK
    877-880-8960
    https://www.firstmatellc.com/
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  • 8.  RE: PR v2.21 Closed for the year - Company overlooked processing employee's check in 2020

    Posted 01-12-2021 12:18
    @Eric Lunceford​ - True dat.  But what do you do with employees that don't cash their check for four weeks after the fact.  This was a perfect storm of screw ups.  Company didn't notice that employee was missing from PR run.  Employee didn't notify company about missing paycheck for two plus weeks.  I tried to talk company out of retroactively processing in 2020.  They wanted to try.  They can pay the piper!  At least now we now it can be done in an easier fashion.

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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  • 9.  RE: PR v2.21 Closed for the year - Company overlooked processing employee's check in 2020

    Posted 01-12-2021 13:26
    OMG!!!!  WHAT AN IDEA @Kevin Moyes - I have a back up from this AM.  I can reset, do the PR check in 1/2021 quarter and AVOID cleaning up the various fields that were reset!!!!!


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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------