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PR v2.2 - Fica Wages have reached their Wage Cap

  • 1.  PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-23-2020 17:49
    Edited by Jeff Schwenk 04-24-2020 09:50
    Client just called.  They have several employees that that no longer have FICA wages withheld but they are not close to the wage limit cap.  We have looked at earnings code, tax rules, etc.  We ran a PR for the person, no deductions and the PR calc did NOT withhold SS tax.

    Coincidentally, we installed the COVID-19 hot fix at the start of the quarter.

    Thoughts??




    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------


  • 2.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-23-2020 18:04
    Oh!  I just had this, too!  In Tax Profiles turn off the GTL boxes (which, strangely, aren't appearing in my system now - I just applied all of the updates yesterday) in the Federal section.  This is a known issue at Sage and Engineering has been looking at it "for a while."

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    Michelle Taylor
    ERP Consulting Manager, CS3 Technology
    918-388-9772
    ------------------------------



  • 3.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-24-2020 08:36
    I don't see any GTL boxes under Federal either


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    Bernie Lehman
    Lehman Wesley & Associates
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    Original Message


  • 4.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-24-2020 09:58
    Am more curious now - I just posted another reply on tax profiles and when creating a new one, I see them, and they are in that profile.  It's weird!  With the abovementioned issue, am wondering if these were removed and replaced, but no longer populate the existing tax profiles (can only be added to new ones).

    ------------------------------
    Michelle Taylor
    ERP Consulting Manager, CS3 Technology
    918-388-9772
    ------------------------------

    Original Message


  • 5.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-24-2020 10:03
    I'm finding if I have an existing and now all the FFCRA taxes come in unchecked, if I remove PA (the Work location) and put it back in, the taxes come back in and they are checked and the GTL are there but still unchecked.  So I wonder if the GTL taxes would come back in if you removed a location and put it back in.

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    Nancy Hanson
    Blytheco LLC
    Eagan MN
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    Original Message


  • 6.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-24-2020 10:11
    Interesting find @Nancy Hanson!  I will try that.  (Very glad they change the FFCRA lines to be automatically checked!!)​

    ------------------------------
    Michelle Taylor
    ERP Consulting Manager, CS3 Technology
    918-388-9772
    ------------------------------

    Original Message


  • 7.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-23-2020 18:06
    Please add to my case 8008092315 with Sage - I've seen this at 3 clients so far - it if is the Excess Life is checked in Federal

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Beth Bowers
    269-445-1625
    ------------------------------



  • 8.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-24-2020 09:50

    See below,  I have noticed that sometimes it is there and sometimes it is not in other setups.  Puzzling.




    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------

    Original Message


  • 9.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-24-2020 09:52
    Even different Tax Profiles on the same system, which makes no sense... I'm thinking Sage has realized there is an issue and taken them back off until they get it fixed, but it's not rolling out consistently in tax updates.  OR they were never there consistently, but I would swear for a time I saw them all over.

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Beth Bowers
    269-445-1625
    ------------------------------

    Original Message


  • 10.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-24-2020 10:01
    @Beth Bowers - Agree Totally! ​

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------

    Original Message


  • 11.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-24-2020 10:37
    Is this the KB? 

    https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=102427&sliceId=1&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=13192&cmd=displayKC&dialogID=538411&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true

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    Wayne Schulz - Schulz Consulting - 860-516-8990
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    Original Message


  • 12.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-24-2020 10:45
    While this KB article is similar, it's not the exact issue that affected my customer.  Their system had the hotfix installed and it still happened.

    ------------------------------
    Michelle Taylor
    ERP Consulting Manager, CS3 Technology
    918-388-9772
    ------------------------------

    Original Message


  • 13.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-24-2020 10:38
    Back when the hot fix for the GTL codes was released, you were supposed to run the Payroll Status Check.  It showed errors on the tax profiles.  You should have selected each one and clicked the tools button.  That's what made those show up in existing tax profiles.

    ------------------------------
    Mary Jo Krueger
    Senior Software Consultant
    CLA (CliftonLarsonAllen LLP)
    Appleton WI
    920-996-1176
    ------------------------------

    Original Message


  • 14.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-24-2020 10:48
    @Wayne Schulz - What sucks about the KB you reference above is that the hotfix is for v2.2.0.  All of my clients are running v2.20.1 ​ and it not referenced as a hot fix for the release.  So apparently (based on client issues) it is not fixed nor is there a warning.

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------

    Original Message


  • 15.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-24-2020 10:53
    Hi @Jeff Schwenk The hotfix referenced in the article ​...17 is part of 2.20.1, along with the all of the others that were published for 2.20 (there's a long list).​

    ------------------------------
    Michelle Taylor
    ERP Consulting Manager, CS3 Technology
    918-388-9772
    ------------------------------

    Original Message


  • 16.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-24-2020 10:54
    Any best practices for correcting the shortage?  I don't think Sage will auto correct on the next pay run.  Reverse the problem checks, reissue and verify problem is resolved then get the funds from the employee and JE the correction for the bank account????  Seems like an involved process,

    Thoughts?

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------

    Original Message


  • 17.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-24-2020 11:11
    You're correct, the program will not correct.  The employee will have to pay the withholding - we did this by adjusting the amount in Manual Taxes after calculating taxes.  The employer side can be adjusted with Fix button on the Employee Tax History Detail Drill Down (many clicks, many screens!) - see screenshot. 
    Detail Drill Down


    ------------------------------
    Michelle Taylor
    ERP Consulting Manager, CS3 Technology
    918-388-9772
    ------------------------------

    Original Message


  • 18.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-24-2020 10:54
    I'm wondering if the bug came back. And, yeah, this ongoing problem with the KB is inexcusable. If Sage had one full-time Sage 100 KB editor I bet they could reduce call volumes from VARS 50% or more.



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    Wayne Schulz - Schulz Consulting - 860-516-8990
    ------------------------------

    Original Message


  • 19.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-24-2020 11:06
    I could not agree more @Wayne Schulz!!​

    ------------------------------
    Michelle Taylor
    ERP Consulting Manager, CS3 Technology
    918-388-9772
    ------------------------------

    Original Message


  • 20.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-24-2020 11:46
    Edited by Jeff Schwenk 04-24-2020 12:59
      |   view attached
    I agree with @Wayne Schulz ​- I suspect the bug came back in the 2.20.1 release.

    And in reading the verbiage accompanying the PR6017T fix, they didn't really fix the calculation problem.

    Prior to this correction, the 4 new GTL taxes were selected by default when a new Tax Profile is created, which causes the SS tax not to calculate. With this correction, the 4 GTL taxes will not default to checked when a new Tax Profile is created

    The fix is to NOT check the boxes automatically???  How about fix the calculation to work whether they are checked or NOT!

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------

    Attachment(s)

    pdf
    Sage 100 Payroll 2.20.0 Program Fix PR6017T.pdf   63 KB 1 version
    Original Message


  • 21.  RE: PR v2.2 - Fica Wages have reached their Wage Cap

    Posted 04-24-2020 12:01
    Plus, I have a client who HAD been including a weekly portion of their Excess Life on every check, rather than doing it as part of year end.  We've been about 6 weeks now without being able to do that because of this issue.

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Beth Bowers
    269-445-1625
    ------------------------------

    Original Message


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