Sage 100

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  • 1.  Portal seems to be down again. Hard to answer use

    Posted 11-09-2016 05:58
    Portal seems to be down again. Hard to answer user questions without easy access to this. Perhaps I will fax my question in.


  • 2.  RE: Portal seems to be down again. Hard to answer use

    Posted 11-09-2016 06:04
    I just found connected and found something on the knowledgebase. Maybe try again?


  • 3.  RE: Portal seems to be down again. Hard to answer use

    Posted 11-09-2016 06:23
    Thanks, must have been on a coffee break....


  • 4.  RE: Portal seems to be down again. Hard to answer use

    Posted 11-09-2016 06:39
    Just drop a note in the mail at the post office.


  • 5.  RE: Portal seems to be down again. Hard to answer use

    Posted 11-09-2016 10:21
    Or use Pony Express...


  • 6.  RE: Portal seems to be down again. Hard to answer use

    Posted 11-09-2016 10:30
    beep them...


  • 7.  RE: Portal seems to be down again. Hard to answer use

    Posted 11-09-2016 11:08
    Shame them: https://sagecity.na.sage.com/sage_partners/f/164/t/100218


  • 8.  RE: Portal seems to be down again. Hard to answer use

    Posted 11-15-2016 13:10
    KB uptime at 98%, apparently. Also had my gripes added to the queue for consideration (although I'm not planning to hold my breath waiting on action). https://sagecity.na.sage.com/sage_partners/f/164/p/100218/279446#279446


  • 9.  RE: Portal seems to be down again. Hard to answer use

    Posted 11-15-2016 13:27
    I am sure the 98% includes late nights, holidays, weekends, etc. Although it is necessary the portals be accessible 100%, I would like to know what the stats are for the hours the sites are most frequently needed... Say between 7 am and midnight. Don't count midnight to 7 am to pad the stats.


  • 10.  RE: Portal seems to be down again. Hard to answer use

    Posted 11-15-2016 16:12
    Perhaps the portal is on AWS and Sage only paid for certain hours.


  • 11.  RE: Portal seems to be down again. Hard to answer use

    Posted 11-15-2016 16:38
    Funny, but could be true.