@JeffSchwenk... I believe there is a Sage site where users and partners can post suggested enhancements. I have heard that Sage takes the most popular of these requests and considers them for inclusion in future product releases.
I have always been a Microsoft guy... never touched a Mac, iPod, iPad, iPhone.... It's not that I don't like Apple, it is just that I have always worked in the MS world and haven't ventured into the ""other"" world. The success of Apple is undeniable, so I recently picked up the Steve Jobs (by Walter Isaacson) biography.
The following quote from Steve Jobs blew my mind, so I thought I would share it here:
""My passion has been to build an enduring company where people were motivated to make great products. Everything else was secondary. Sure, it was great to make a profit, because that was what allowed you to make great products. But the products, not the profits, were the motivation. Sculley flipped these priorities to where the goal was to make money. It's a subtle difference, but it ends up meaning everything: the people you hire, who gets promoted, what you discuss in meetings.
Some people say, ""Give the customers what they want."" But that's not my approach. Our job is to figure out what they're going to want before they do. I think Henry Ford once said, ""If I'd asked customers what they wanted, they would have told me, 'A faster horse!'"" People don't know what they want until you show it to them. that's why I never rely on market research. Our task is to read things that are not yet on the page.""
Sage should stop chasing profits and focus on the product. Instead of taking a user poll on what features are popular, figure out what the customer needs before they do. Profits will follow a great product.