Sage 100

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Personally Identifiable Information in GL

  • 1.  Personally Identifiable Information in GL

    Posted 04-17-2019 19:00
    Not sure if this was introduced with v2018 or v2019 but I just did an upgrade to v2019 over the weekend and now every Crystal Report that uses GL_Bank file is printing blank. I guess the Bank Account Number is now encrypted. I tried adding GL_BankPIIWrk to the report but still nothing. Couldn't find anything on the Sage KB either. Anyone come across this?

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    Kenny Daniel
    Technoclarity, Inc.
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  • 2.  RE: Personally Identifiable Information in GL

    Posted 04-17-2019 19:10
    I just read about this in the What's New document for v2019.  There is a security event "Allow Viewing, Priting and Editing of Highly Sensitive PII".

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    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    San Jose CA
    800.627.9032 x221
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  • 3.  RE: Personally Identifiable Information in GL

    Posted 04-17-2019 23:43
    It’s already selected. They can run Custom Payroll reports with no problem. It’s only when I add the Bank Account Number from GL_Bank that the data is hidden.

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    Kenny Daniel
    Technoclarity, Inc.
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  • 4.  RE: Personally Identifiable Information in GL

    Posted 04-18-2019 09:12
    There's not ODBC security turned on, is there?

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    Mary Jo Krueger
    Senior Software Consultant
    Schenck SC
    Appleton WI
    920-996-1176
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  • 5.  RE: Personally Identifiable Information in GL

    Posted 04-18-2019 09:27
    ODBC has full permissions. I think Sage encrypted those fields in the GL_Bank but forgot to provide a way to print them.

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    Kenny Daniel
    Technoclarity, Inc.
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  • 6.  RE: Personally Identifiable Information in GL

    Posted 04-18-2019 09:56
    OK, so upon further testing this is what I found out. If you add a report to the custom GL menu, it will print the encrypted bank info. If you add a report to the custom Payroll menu, it will print the Payroll encrypted data. My problem is that I need both. I have a Payroll report that sorts by Bank and uses both the PII info from Payroll and GL. I guess I need to call Sage Support...darn it

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    Kenny Daniel
    Technoclarity, Inc.
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  • 7.  RE: Personally Identifiable Information in GL

    Posted 04-18-2019 14:21
    I think Sage Support is stumped, Been on hold for over 45 minutes while it's being escalated :)

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    Kenny Daniel
    Technoclarity, Inc.
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  • 8.  RE: Personally Identifiable Information in GL

    Posted 04-18-2019 19:00
    Sorry about the hold time, is the same true (only GL or PR data <g class="gr_ gr_70 gr-alert gr_gramm gr_inline_cards gr_run_anim Punctuation only-ins replaceWithoutSep" id="70" data-gr-id="70">not</g> both) if the link is a subreport?

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    Moira Goggin
    Executive Director
    90 Minds, Inc.
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  • 9.  RE: Personally Identifiable Information in GL

    Posted 04-19-2019 09:03
    They asked me to send them the report and have engineering review. It has something to do with adding the report to the custom menu. Sage will open up either the GL PII or the PR PII but not both. Moira, I did not try a sub report but I assume it would be the same because a sub report is not added to the menu.

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    Kenny Daniel
    Technoclarity, Inc.
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  • 10.  RE: Personally Identifiable Information in GL

    Posted 01-13-2020 11:57
    Was this ever solved?

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    Larry Bradford
    Accounting Technology LLC Consultant and Owner
    Accounting Technology, LLC
    Fairfax VA
    703-913-3500
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  • 11.  RE: Personally Identifiable Information in GL

    Posted 01-13-2020 14:39
    I am really not sure. I never heard back from Sage. They said they would put me on the email list for when it was resolved. Nothing yet.  I ended up hard-coding the Bank Account numbers into the Payroll report since I could not get them from GL_BANK. Thankfully customer only had 6 bank accounts between the 3 companies for this specific report.

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    Kenny Daniel
    Technoclarity, Inc.
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  • 12.  RE: Personally Identifiable Information in GL

    Posted 01-21-2020 07:48
    @Larry Bradford coincidentally, I just got this from Sage yesterday  ​


    Hi Kenny ,

    I was following up on your case:  Unable to display data from both GL_BankPIIWrk and PR_EmployeePIIWrk in Custom Report on Sage 100 2019

    I found that the issue you has been resolved on  Sage 100 version 2020  which is scheduled to be released on 3/18/2020.

    It could not be applied to 2019 because the changes required the fix to be on a base version.

    I will be changing the support case status to closed-resolved but feel free to contact me if you have any questions.



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    Kenny Daniel
    Technoclarity, Inc.
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