Sage 100

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  • 1.  Performance benefit with Sage100 64 bit?

    Posted 04-12-2021 15:26
    ?????? Has anyone heard of a Performance benefit with Sage100 64 bit?
    I asked the question in Linda Cade's presentation but it was not addressed.

    We have customers complaining about Sage 100 response times.

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    Friendly Systems, Inc.

    Sage 100 (Mas90/200), Sage 300 (Accpac), SageCRM, xTupleERP
    Visit us on the web at www.friendlysystems.com
    Office:?? 678.273.4010 ext 4
    Mobile: 404.202.9065
    Fax:?????????? ??678.273.4012
    See our blog at www.friendlysystems.com/blog



  • 2.  RE: Performance benefit with Sage100 64 bit?

    Posted 04-12-2021 15:34
    So many questions asked, so few of them answered>  Perhaps the server crashed as a result.

    What version(s) of Sage is slow.  There is a recent thread asking about v2020 slowness.  I don't think it has been resolved.

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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  • 3.  RE: Performance benefit with Sage100 64 bit?

    Posted 04-12-2021 15:38
    Customer complaining of 2019 premium version embarrassingly slow response.
    I've heard some mention 2020 slowness.
    Telling customers "2021 64-bit" will probably be faster - but no proof of that or responses from Sage.


    --

    Friendly Systems, Inc.

    Sage 100 (Mas90/200), Sage 300 (Accpac), SageCRM, xTupleERP
    Visit us on the web at www.friendlysystems.com
    Office:?? 678.273.4010 ext 4
    Mobile: 404.202.9065
    Fax:?????????? ??678.273.4012
    See our blog at www.friendlysystems.com/blog






  • 4.  RE: Performance benefit with Sage100 64 bit?

    Posted 07-01-2021 10:12
    I fixed my Sage 2020 slowness by having IT make this change to the Windows Server 2019 Hyper-V VM. Sage gave this to me but I can't find it on the Sage KB.

    Slow performance on VM with 2019 and windows 10.

     You may be seeing this due to Receive Segment Coalescing (RSC). In short, RSC is TCP segment aggregation that combines segments in order to process larger segments versus multiple small segments for efficiency. This was introduced as a default configuration change for Windows Server 2019 and has been the source of issues similar to yours in other environments.

    1. You can disable a client's RSC for IPv4 traffic using PowerShell: Disable-NetAdapterRsc -Name $nic -IPv4.
    2. You can check a Hyper-V vSwitch's current RSC status using PowerShell: Get-VMSwitch -Name $vSwitch | Select *RSC*.
    3. You can disable a Hyper-V vSwitch's RSC in full using PowerShell: Set-VMSwitch -Name $vSwitch -EnableSoftwareRsc:$FALSE. This will not impact existing vSwitch connections.


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    Mary Mays
    Sr. Consultant, DSD Business Systems
    DSD Business Systems
    KS
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  • 5.  RE: Performance benefit with Sage100 64 bit?

    Posted 07-01-2021 10:44
    Interesting - Thanks for sharing

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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  • 6.  RE: Performance benefit with Sage100 64 bit?

    Posted 07-01-2021 13:00
    Is there a similar suggestion for VMWare?

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    Phil McIntosh
    President
    Friendly Systems, Inc.
    Asheville NC
    678.273.4010 ext 5
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  • 7.  RE: Performance benefit with Sage100 64 bit?

    Posted 07-01-2021 14:21
    I'm not sure if the solution pertains ONLY to Hyper-V or any virtual running Windows Server 2019 - you could ask your IT group. My understanding is that Microsoft changed the behavior of this setting for IP4 traffic in Server 2019.

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    Mary Mays
    Sr. Consultant, DSD Business Systems
    DSD Business Systems
    KS
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  • 8.  RE: Performance benefit with Sage100 64 bit?

    Posted 07-01-2021 15:12
    Thanks!

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    Phil McIntosh
    President
    Friendly Systems, Inc.
    Asheville NC
    678.273.4010 ext 5
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  • 9.  RE: Performance benefit with Sage100 64 bit?

    Posted 04-29-2023 12:38

    I'm going to bring this back to life, since I stirred it up in another thread earlier this week.  Is there a Sage whitepaper on 64-bit Sage?  It is as if there's no information published about this other than the birth announcement with 2021's release.  I have customers with larger Sage installations with performance issues and I would like to know if changing to 64-bit Sage has proven to have any performance advantages over 32-bit, or if there is any difference at all.  The very few discussions I've been able to find seem to point to the same result - no difference.  



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    Jane Scanlan
    Partner
    Next Level Manufacturing Consulting Group
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  • 10.  RE: Performance benefit with Sage100 64 bit?

    Posted 05-01-2023 10:34

    If the performance bottleneck is memory, disk or network, there will likely be no affect with 64-bit. 
    If the CPU is the issue, changing to 64-bit might help.



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
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