Sage 100

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  • 1.  PDF with Edge

    Posted 02-16-2022 17:36
    Customer is Sage v2021 Standard. We get the issue that the PDFs dont open when hitting print. As stated in knowledgebase, we switch to opening PDFs with Edge. Now the issue is that with Edge the customer doesnt have features like quickprint or send email. Anyone out there has another resolution that is not Edge????


  • 2.  RE: PDF with Edge

    Posted 02-16-2022 17:39
    Any PDF reader should work... it doesn't have to be Adobe.  There are a few out there to choose from, but I can't comment on the requested features.

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 3.  RE: PDF with Edge

    Posted 02-16-2022 17:59
    I've seen that when there are multiple .pdf readers installed on the workstation.  Look for that and delete any you can.  I believe at one point a Sage KB article recommended uninstalling the version of Adobe installed and install from the Sage prerequisites.  

    In one instance it was an issue where the Sage 100 pdf converter was using the same port settings as OneNote.  The client wasn't using OneNote so we deleted that printer and everything worked fine.

    ------------------------------
    Mary Jo Krueger
    Senior Software Consultant
    CLA (CliftonLarsonAllen LLP)
    Appleton WI
    920-996-1176
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  • 4.  RE: PDF with Edge

    Posted 02-17-2022 04:00
    I've had this happen twice where both customers were using the latest greatest version of Acrobat Reader, much more recent than the one that comes with the Sage media. The solution was add the folders (UNC paths) for the Paperless Journals, Forms, and Reports as Privileged Locations within Acro Reader  / Preferences / Security (Enhanced) - https://www.adobe.com/devnet-docs/acrobatetk/tools/AppSec/trust.html#privileged-locations

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    Alnoor Cassim

    Email: alnoor@asifocus.com
    Ph: 949-689-9887
    Orange County, CA
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  • 5.  RE: PDF with Edge

    Posted 02-17-2022 07:13
    Great info

    ---------------------------------
    Wayne Schulz
    wayne@s-consult.com
    http://www.s-consult.com
    Schulz Consulting
    860-516-8990
    Moodus, CT
    ---------------------------------



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