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  • 1.  Payroll data missing

    Posted 01-19-2023 10:28
    I've had 2 clients have issues with a single check for an employee not taking out ANY taxes at all.  My third client wins, though - no taxes taken out OR calculated on the employer side for 4 checks for an employee, then back to taking it out again.

    If you go into the Tax Detail, the check lines do not even show up, although they do on the History tab and you can drill into them.
    I'm trying to add the records into Tax Detail so their W2s will be correct, but although you can MODIFY in the screen, you can't add check lines.
    So, I looked through files and added the lines to PR_HistoryTaxDetail and PR_HistoryTaxReporting.  I also added the months to PR_EmployeeTaxHistory.

    Now I can see data here

    but I still can't see the lines here



    What am I missing????  I did a payroll on my system and feel like I looked into each file that got updated, but unless it has a totally misleading name, none of them appear to be the right one.

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    Beth Bowers
    (269) 358-0989
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  • 2.  RE: Payroll data missing

    Posted 01-19-2023 11:29
    PR version?  Anything unique about the tax code?  Is there a start/hire date?  Just free thinking here.  How about just fixing it in Aatrix?

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    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
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  • 3.  RE: Payroll data missing

    Posted 01-19-2023 11:36

    I don't know if this is the same issue as I just encountered with a payroll customer on v20 with new p/r update but sounds similar.

    In digging, it turned out the employee at issue was fairly new and had been set up with an incorrect tax code, not the default.  No checks were even showing properly in tax history, so there was no ability to drill into detail and fix.  Manually corrected Aatrix, they "ate" the ee portion of fica/med and je's to fix GL.

     

    Cheri

     

    Cheri T. Oberpriller, CPA

    Senior Consultant | Regional Director - New England

    Accounting Systems, Inc.

    19 N Leverett Rd, Leverett, MA  01054

    Ph: 803.252.6154 x243  | Direct Local: 413-367-9202

    E-Mail: cto@asifocus.com

     

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    Original Message


  • 4.  RE: Payroll data missing

    Posted 01-19-2023 11:55
    We may have to do that.  :-(

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    Beth Bowers
    (269) 358-0989
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    Original Message


  • 5.  RE: Payroll data missing

    Posted 01-19-2023 11:41
    Nothing unusual, and it worked in Sept and again in Dec.  We can fix in Aatrix, but if any one looks back in the data, it won't match.

    ------------------------------
    Beth Bowers
    (269) 358-0989
    ------------------------------

    Original Message


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