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  • 1.  Payroll Corruption after power surge

    Posted 02-02-2024 17:02

    Client had power surge last week during payroll yet it finished seemingly normally after renaming SY_Workstation.

    This week, errors when attempting to calc taxes.  Had to rebuild files and lost all records pertaining to last week's check run for PR_PayrollHistoryHeader, PR_PayrollHistoryEmployeExp, and PR_PayrollHistoryTaxReporting.  Restoring from a backup wasn't an option at that point (don't keep enough backups).

    Trying to decide whether I should manually create the missing records (32 checks/DD) or rerun that payroll and try to find duplicates (in files like PR_PayrollHistoryDetail).

    Thoughts?



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    Beth Bowers
    (269) 358-0989
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  • 2.  RE: Payroll Corruption after power surge

    Posted 02-03-2024 09:13

    Other than Dang, glad that didn't happen to me???  Dare I ask about backup from two weeks ago?



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    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
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  • 3.  RE: Payroll Corruption after power surge

    Posted 02-03-2024 09:29

    When the files were rebuilt were ".old" files created?  If so, maybe you could copy them to a test company and see what was corrupt and fix them manually.



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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
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