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  • 1.  Payroll 2.19 - No Employee Names/Address in PR/Main/Employee Maintenance (not a report, the screen)

    Posted 01-23-2019 12:49
    Doing my first Payroll upgrade, came for v2013 Standard.  I seem to have Sage stumped so coming to my 'favorite support team'!!  I installed S100 v2018, PU5, PR 2.185 and then PR 2.19.  I thought I remembered reading I had to install 2.185 first, but could be wrong.  Anyway, I then migrated, checked my Role and gave access to everything, then converted.
    When I try to access Employee Maintenance, I have a Employee Number, but no name/address/ss#.  I have hire dates, gender, tax info, wages, and as far as I can tell all needed information, just no names/addresses/ss#.
    There is no Dept Security setup (in v2013 or v2018).  ABC company is also blank in v2018.  
    Any ideas?  
    This is not a report or DFDM, this is front end Employee Maintenance.


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    Nancy Hanson
    Blytheco LLC
    Eagan MN
    ------------------------------


  • 2.  RE: Payroll 2.19 - No Employee Names/Address in PR/Main/Employee Maintenance (not a report, the screen)

    Posted 01-23-2019 13:10
    You ran Pre-Migration against 2013 data before the migration?

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 3.  RE: Payroll 2.19 - No Employee Names/Address in PR/Main/Employee Maintenance (not a report, the screen)

    Posted 01-23-2019 13:11
    It may be a Sage role, network or other permissions related issue.  The name and SS# are confidential information.  I know you can't get those fields to print in a Crystal report when joining to PR_Employee.  You have to add the report to the Sage 100 menu then go back into the Crystal form, and swap PR_Employee for PR_EmplyeePIIWrk.

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    Doug Higgs
    Assistant Technical Support / Building Maintenance Specialist
    Midwest Commerce Solutions, Inc
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  • 4.  RE: Payroll 2.19 - No Employee Names/Address in PR/Main/Employee Maintenance (not a report, the screen)

    Posted 01-23-2019 13:33
    Edited by Sue Bennett 01-23-2019 13:33

     

     



    ------Original Message------

    Doing my first Payroll upgrade, came for v2013 Standard.  I seem to have Sage stumped so coming to my 'favorite support team'!!  I installed S100 v2018, PU5, PR 2.185 and then PR 2.19.  I thought I remembered reading I had to install 2.185 first, but could be wrong.  Anyway, I then migrated, checked my Role and gave access to everything, then converted.
    When I try to access Employee Maintenance, I have a Employee Number, but no name/address/ss#.  I have hire dates, gender, tax info, wages, and as far as I can tell all needed information, just no names/addresses/ss#.
    There is no Dept Security setup (in v2013 or v2018).  ABC company is also blank in v2018.  
    Any ideas?  
    This is not a report or DFDM, this is front end Employee Maintenance.


    ------------------------------
    Nancy Hanson
    Blytheco LLC
    Eagan MN
    ------------------------------


  • 5.  RE: Payroll 2.19 - No Employee Names/Address in PR/Main/Employee Maintenance (not a report, the screen)

    Posted 01-23-2019 13:42
    This is a test upgrade being done on my local VM machine, so I have admin rights to the machine, Admin Role in Sage.  I'm not looking to do W2's out of this install, thankfully!  Sage suggested, blowing away install, maybe installing PR 2.18.4 in case their .5 and 2.19 broke something on a direct migration/conversion (rather than an upgrade to 2.19).  If that doesn't work, guess I'm sending data to Sage.  Unless you all have other suggestions.

    ------------------------------
    Nancy Hanson
    Blytheco LLC
    Eagan MN
    ------------------------------

    Original Message


  • 6.  RE: Payroll 2.19 - No Employee Names/Address in PR/Main/Employee Maintenance (not a report, the screen)

    Posted 01-23-2019 14:01
    You could export names and ss# out of the old version and VI import to 2018.  It might be easier than waiting for Sage to figure out what happened.

    ------------------------------
    Doug Higgs
    Assistant Technical Support / Building Maintenance Specialist
    Midwest Commerce Solutions, Inc
    ------------------------------

    Original Message


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