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  • 1.  Payroll 2018. I have a customer with a direct depo

    Posted 04-20-2018 15:48
    Payroll 2018. I have a customer with a direct deposit issue. The customer needed to re-generate an ACH file. So we went to Generate Direct Deposit ACH Files, choose Only Batches Previously Transmitted and entered the effective date. Received this message ""The direct deposit ACH File entry files are empty."" Tried a different date - same result. Tried without entering a date and everything came up. I don't know if this is a program issue or just an issue with my customer's data. Has anyone else had this issue? TIA.


  • 2.  RE: Payroll 2018. I have a customer with a direct depo

    Posted 04-20-2018 15:55
    A coworker recently informed me of this resolution he uses when needing to transmit again. Haven't tried it in PR or 2018 yet, but go to PR_DirectDepositTransHeaderl.M4T and the File Transmitted Field probably shows Y for this batch, change to N and regenerate as 'never transmitted'.


  • 3.  RE: Payroll 2018. I have a customer with a direct depo

    Posted 04-20-2018 16:09
    Great trick. I will have to try it with 2018.


  • 4.  RE: Payroll 2018. I have a customer with a direct depo

    Posted 04-23-2018 13:31
    Thank you Nancy. Worked with 2018.


  • 5.  RE: Payroll 2018. I have a customer with a direct depo

    Posted 05-21-2018 07:56
    Have a somewhat similar issue. AP ACH generated but one of the vendor payments is missing. Everything in Sage shows that it has been paid via ACH. Is there a flag somewhere that I could change in order to rerun the ACH deposit file? This ""might"" be easier than voiding the payment and reissuing. Thoughts? TIA


  • 6.  RE: Payroll 2018. I have a customer with a direct depo

    Posted 05-21-2018 10:22
    @JeffSchwenk - AP_ACHGenerationHeader has the FileTransmitted flag.


  • 7.  RE: Payroll 2018. I have a customer with a direct depo

    Posted 05-21-2018 14:14
    Does this apply to ONE detail line or the ENTIRE transmission? One vendor payment (out of several) for that day was skipped. I want to regenerate the batch but make sure it includes the missed vendor payment.


  • 8.  RE: Payroll 2018. I have a customer with a direct depo

    Posted 05-21-2018 14:26
    I believe it is for the batch.