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  • 1.  Paya "Unable to Process" errors today

    Posted 06-02-2020 12:36
    Paya says they're having an issue. We've experienced it.

    ALERT:
    Transaction Timeout UNABLE TO PROCESS Errors

    06/02/2020

    06/02 12:30 pm EDT -We started seeing higher than normal response times from our processing vendor at approximately 12:08 pm, which led to a number of 999999 UNABLE TO PROCESS responses. The number of errors has dropped to single digits as of approximately 12:29 pm; processing times are still higher than usual but are decreasing.https://support.paya.com/44510-knowledgebase/308786



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    Rhonda McNamara
    Customer Success Manager
    Stewart Technologies, Inc.
    rsm@stewarttechnologies.com
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  • 2.  RE: Paya "Unable to Process" errors today

    Posted 06-02-2020 14:09
    Thanks for posting this info. @Rhonda McNamara​​​

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    Moira Goggin
    Executive Director
    90 Minds, Inc.
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