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  • 1.  Paya Issues?

    Posted 07-07-2023 13:46

    anyone having issue with debit cards vs credit cards on Paya today?  



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    John Wilder
    Technology Integrators
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  • 2.  RE: Paya Issues?

    Posted 07-07-2023 13:51

    I just got this from our helpdesk:  confirmed with Sage that Paya is trying to rollback an update that was pushed out last night, we may see multiple tickets with users receiving the following error message:

    A screenshot of a computer error message  Description automatically generated

     

    Roberta Chase, CompuData, Inc.

    roberta.chase@compudata.com

    215-969-1000,,277 or 800-223-3282,,277

    https://www.compudata.com/online-support/

     


    Roberta Chase
    Enterprise Software Consultant
    roberta.chase@compudata.com
    215-969-1000 ext. 277
    www.compudata.com
    Work Smarter... Together 

    CompuData, Inc. • 325 Chestnut St, Ste 700 • Philadelphia • PA • 19106





  • 3.  RE: Paya Issues?

    Posted 07-07-2023 13:57

    Just had a client with X_UNABLE... error, but now appears to be working.



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    Beth Bowers
    (269) 358-0989
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  • 4.  RE: Paya Issues?

    Posted 07-07-2023 14:02

    My situation is resolved.  Mostly user error.  



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    John Wilder
    Technology Integrators
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  • 5.  RE: Paya Issues?

    Posted 07-07-2023 14:06

    Also had a customer with the X_UNABLE error as well just for Visa's but it's working again now.

     

    Dana Halpin
    Consulting Manager

     

    #1 JobOps Solution Provider in the Nation 2006 - 2017

     

    Vrakas/Blum Computer Consulting, Inc.

    445 South Moorland Road, Suite 400 
    Brookfield, WI 53005 
    office:  262-797-0400

    direct:  262-798-7608

    fax:      262-797-7895
    email:
     dhalpin@v-bcc.com 
    web:   v-bcc.com 


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