Sage 100

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  • 1.  Paperless Office printing Statements

    Posted 07-05-2022 17:50
    A customer with Sage 100 v2020 recently implemented PLO with email. This is the second month they generated Customer Statements, and this time they carefully confirmed the settings they chose. Yet they have the same problem.

    They definitely choose "Print/PDF or Electronically." HOWEVER it still sends to the paper printer ALL the statements in the run. (It should be sending ONLY those it doesn't email.)

    Has anybody else encountered this?

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    Jerry Norman
    At-Large BOD Member, 90 Minds
    Smartbridge Partners
    (512) 653-7498
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  • 2.  RE: Paperless Office printing Statements

    Posted 07-05-2022 18:57
    Did you verify the customers do not have have both Print and Email boxes checked in customer maintenance, paperless office for statements?

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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
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  • 3.  RE: Paperless Office printing Statements

    Posted 07-05-2022 20:41
    If you haven't already, check this KB 37427


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    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
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  • 4.  RE: Paperless Office printing Statements

    Posted 07-06-2022 00:07
    Thanks. I'll have the customer whether Print is not checked if email is also checked.

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    Jerry Norman
    At-Large BOD Member, 90 Minds
    Smartbridge Partners
    (512) 653-7498
    ------------------------------

    Original Message


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