Sage 100

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  • 1.  Paperless Office PDF Has Incorrect Information

    Posted 04-16-2024 10:54

    The Paperless Office PDF automatically displays on the customer screen when a journal or register is printed.  The date and all of the information is incorrect.  Everything posts correctly.  In the Paperless Office viewer the date created is the correct date but the PDF associated with the entry has a 2020 date.  I looked in the folder containing the PDFs and it doesn't look like the correct PDF was created.  It looks like maybe the journal number is the same as an old journal number.  For example, the journal number is CD-000057 and this is the exact same journal number of the one from 2020 that is being displayed on the screen.  I believe Sage 100 should be adding a sequence number like CD-000057_001 but it doesn't look like this is happening.  Where are the journal numbers stored?  If I wanted to change the next journal number from CD-000057 to CD-0001057 how could this be done?



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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
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  • 2.  RE: Paperless Office PDF Has Incorrect Information

    Posted 04-16-2024 10:57

    Change it in Source Journal Maintenance on the Setup Menu in GL.  Sounds like the issue people who reset their journal numbers get with Direct Deposit each year.

    If your client resets Journals at year/period end (see GL options), this will be a continuing thing.  You'll need to set to No Reset and change the Next number in Source Journal Maintenance to the next in sequence after you sort the columns and see what the last one was.



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    Beth Bowers
    (269) 358-0989
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  • 3.  RE: Paperless Office PDF Has Incorrect Information

    Posted 04-16-2024 10:59

    Thank you Beth!  That's exactly what I was looking for.



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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
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  • 4.  RE: Paperless Office PDF Has Incorrect Information

    Posted 04-16-2024 11:25

    Does anyone have any business reason justification for resetting journals at YE?  I cannot think of a single one.  What am I missing?



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    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
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  • 5.  RE: Paperless Office PDF Has Incorrect Information

    Posted 04-16-2024 16:19

    @Jeff Schwenk  Agreed.  There's not practical business reason I can think of.  There's some "out there" reasons such as if there could be more than 999,999 journals in a two year period you may need to reset at the end of each year.  I am reasonably certain a customer wouldn't be using Sage 100 if they had that king of volume.



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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
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