Sage 100

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  • 1.  paperless errors continuing

    Posted 10-06-2021 10:55
    I'm probably the only lucky one noticing an uptick in paperless issues

    I am seeing a decent uptick in customers with lockfile and/or error -30 and -41 issues.

    Some of the customers have the latest Sage patch that updated Amyuni
    Others don't

    The common cure so far seems to be that the registry is getting clobbered 

    This is how it should look

    Prior to my modifying the security ( make sure that users have full control on the software key) to be this and re-running the pl_advancedoptions_ui - the Sage 100 PDF Converter was missing as a subkey of Software.


    In most cases uninstall/reinstall the driver using pl_AdvancedOptions_ui seems to work
    In one case, I had to delete the Sage 100 PDF Printer and reinstall

    I suspect that there is a Windows update that is running at different times and part of the issue is that the Windows update may be removing the registry key for Sage 100 PDF Converter

    FWIW


    ------------------------------
    Wayne Schulz
    Schulz Consulting
    860-516-8990
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  • 2.  RE: paperless errors continuing

    Posted 10-06-2021 11:01

    No you are not the only one lucky enough to notice this. Seems like every day lately.