Sage 100

Am I the only one having a spate (for the last month or so) of EXTREMELY stubborn paperless errors who don't seem to respond to the usual fixes?  Workstation reinstall, PL_AdvancedOptions_UI, change permissions on Registry entry, change security on printer, run Sage As Admin, etc, etc....

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Beth Bowers
(269) 358-0989
------------------------------

I've had several lately.  If the usual re-install doesn't work and there are not jobs and locks folders in the registry, then I go nuclear and remove the Amyuni driver, then do the re-install.  Control Panel, Devices and Printers, pick any printer, click on Print Server Properties at the top of the screen, choose the Amyuni driver then click reove.

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Doug Higgs
Midwest Commerce Solutions, Inc
(312) 315-0960
Chauffeur, Chef, and Personal Assistant to Sprinkles
------------------------------

I'm not getting those calls now. However, I feel that I've gone through a run of them as well but at different times. In some cases I blame it on Windows updates that clobber the Amyuni setup. 

I also feel like the fixes are not always the same. 

It reminds me a lot of FRx where there were three or four different fixes that you could apply and sometimes there was no reason why one fix worked for one customer and didn't for another.

------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
Moodus, CT
------------------------------

Sage should have one document that lists the potential solutions in the order of most likely to resolve the situation.

So far, this Sage KB 103205 seems like the closest/most comprehensive on how to resolve Paperless Office errors ( even though the title of the article - Paperless Office printing prompts manually for PDF location after Windows updates installed) is only one of the various errors which basically mean "paperless office error".


------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
Moodus, CT
------------------------------

Original Message:
Sent: 10/21/2022 10:06:00 AM
From: Wayne Schulz
Subject: RE: Paperless -30

Sage should have one document that lists the potential solutions in the order of most likely to resolve the situation.

So far, this Sage KB 103205 seems like the closest/most comprehensive on how to resolve Paperless Office errors ( even though the title of the article - Paperless Office printing prompts manually for PDF location after Windows updates installed) is only one of the various errors which basically mean "paperless office error".


------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
Moodus, CT
------------------------------

Oh, @David Overholt - I could just weep at finding out I'm not alone!​

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Beth Bowers
(269) 358-0989
------------------------------

Original Message:
Sent: 10-21-2022 10:33
From: David Overholt
Subject: Paperless -30

Count me in on having the problem. Mostly with one client where they repeatedly get the Error -30 so often that we have had to train the end user how to reinstall it. This is happening at 2 workstations now. Reinstalling the PL_AdvancedOptions_UI and setting permissions in Regedit and on the printer fixes it for a random amount of time – sometimes they have to repeat this multiple times a day and sometimes it lasts for a couple of weeks.

 

I am going to talk to their IT about removing other PDF printers on the workstation if they are not needed. But that is just a shot in the dark at this point.

 

 

 

Don't miss out on our 2022 Fall Sage 100 User Group: View the details

 

 

David Overholt

DWD Technology Group, Inc.

9921 Dupont Circle Drive West, Suite 300 | Fort Wayne, IN 46825

260.423.2414 main

800.232.8913 toll free

sagesupport@dwdtechgroup.com

www.dwdtechgroup.com

 

Original Message:
Sent: 10/21/2022 10:06:00 AM
From: Wayne Schulz
Subject: RE: Paperless -30

Sage should have one document that lists the potential solutions in the order of most likely to resolve the situation.

So far, this Sage KB 103205 seems like the closest/most comprehensive on how to resolve Paperless Office errors ( even though the title of the article - Paperless Office printing prompts manually for PDF location after Windows updates installed) is only one of the various errors which basically mean "paperless office error".


------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
Moodus, CT
------------------------------

@Wayne Schulz - I had been looking for that one because I wondered if it was the driver, but unfortunately it's still 500 on hers, as it should be.​

------------------------------
Beth Bowers
(269) 358-0989
------------------------------

Original Message:
Sent: 10-21-2022 10:05
From: Wayne Schulz
Subject: Paperless -30

Sage should have one document that lists the potential solutions in the order of most likely to resolve the situation.

So far, this Sage KB 103205 seems like the closest/most comprehensive on how to resolve Paperless Office errors ( even though the title of the article - Paperless Office printing prompts manually for PDF location after Windows updates installed) is only one of the various errors which basically mean "paperless office error".


------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
Moodus, CT
------------------------------

For v2019+ apply the patch.  It helps.
Link.

------------------------------
Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.
------------------------------

Original Message:
Sent: 10-21-2022 11:28
From: Beth Bowers
Subject: Paperless -30

@Wayne Schulz - I had been looking for that one because I wondered if it was the driver, but unfortunately it's still 500 on hers, as it should be.​

------------------------------
Beth Bowers
(269) 358-0989
------------------------------


Original Message:
Sent: 10-21-2022 10:05
From: Wayne Schulz
Subject: Paperless -30

Sage should have one document that lists the potential solutions in the order of most likely to resolve the situation.

So far, this Sage KB 103205 seems like the closest/most comprehensive on how to resolve Paperless Office errors ( even though the title of the article - Paperless Office printing prompts manually for PDF location after Windows updates installed) is only one of the various errors which basically mean "paperless office error".


------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
Moodus, CT

Still on 2018 (frowny face)

------------------------------
Beth Bowers
(269) 358-0989
------------------------------

Original Message:
Sent: 10-21-2022 11:48
From: Kevin Moyes
Subject: Paperless -30

For v2019+ apply the patch.  It helps.
Link.

------------------------------
Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.
------------------------------


Original Message:
Sent: 10-21-2022 11:28
From: Beth Bowers
Subject: Paperless -30

@Wayne Schulz - I had been looking for that one because I wondered if it was the driver, but unfortunately it's still 500 on hers, as it should be.​

------------------------------
Beth Bowers
(269) 358-0989


Original Message:
Sent: 10-21-2022 10:05
From: Wayne Schulz
Subject: Paperless -30

Sage should have one document that lists the potential solutions in the order of most likely to resolve the situation.

So far, this Sage KB 103205 seems like the closest/most comprehensive on how to resolve Paperless Office errors ( even though the title of the article - Paperless Office printing prompts manually for PDF location after Windows updates installed) is only one of the various errors which basically mean "paperless office error".


------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
Moodus, CT

Added motivation to upgrade!

------------------------------
Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.
------------------------------

Original Message:
Sent: 10-21-2022 11:54
From: Beth Bowers
Subject: Paperless -30

Still on 2018 (frowny face)

------------------------------
Beth Bowers
(269) 358-0989
------------------------------


Original Message:
Sent: 10-21-2022 11:48
From: Kevin Moyes
Subject: Paperless -30

For v2019+ apply the patch.  It helps.
Link.

------------------------------
Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.


Original Message:
Sent: 10-21-2022 11:28
From: Beth Bowers
Subject: Paperless -30

@Wayne Schulz - I had been looking for that one because I wondered if it was the driver, but unfortunately it's still 500 on hers, as it should be.​

------------------------------
Beth Bowers
(269) 358-0989


Original Message:
Sent: 10-21-2022 10:05
From: Wayne Schulz
Subject: Paperless -30

Sage should have one document that lists the potential solutions in the order of most likely to resolve the situation.

So far, this Sage KB 103205 seems like the closest/most comprehensive on how to resolve Paperless Office errors ( even though the title of the article - Paperless Office printing prompts manually for PDF location after Windows updates installed) is only one of the various errors which basically mean "paperless office error".


------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
Moodus, CT