Sage 100

We have an Operations Management installation that has recently started returning Message 121 on Sales Orders with partially completed Work Tickets.  The Work Tickets have several items that are billed sequentially throughout the year and the open lines on the Sales Order reflect the totals of the lines still open, but the Sales Order total still shows the total of ALL lines including those that are complete.  The system is Sage 100 2024.  The problem didn't crop up until we recently fixed a problem with "Click to Pay."

Recalculating the lines and/or the Taxes doesn't reset the Order Totals.

Any ideas?  It's not affecting operations other than spitting the Data Validation Report after posting. It's really more of a PITA than anything.

------------------------------
Chuck Peddy
Smartbridge Partners
------------------------------

Have you already reviewed the attached Tech Guide?

------------------------------
Brett Zimmerman
Net at Work
Greater Boston Area
------------------------------

Chuck,

Is Click to Pay OM compatible?  It doesn't sound like it is and you should log a case with Scanco - validation errors should not occur after posting a sales journal.  

------------------------------
Jane Scanlan
Partner
Next Level Manufacturing Consulting Group
------------------------------