Sage 100

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  • 1.  One user keeps getting prompted for Sage Payment S

    Posted 07-18-2017 09:43
    One user keeps getting prompted for Sage Payment Solutions/Sage Exchange updates. They don't use Sage Payment Solutions. Can the prompt for the update be disabled?


  • 2.  RE: One user keeps getting prompted for Sage Payment S

    Posted 07-18-2017 09:44
    Uninstall Sage Exchange on the workstation?


  • 3.  RE: One user keeps getting prompted for Sage Payment S

    Posted 07-18-2017 09:46
    That would seem to be a logical answer. I wonder how/why it was installed. I hope some Sage 100 programs don't expect to see it installed or become inoperable.


  • 4.  RE: One user keeps getting prompted for Sage Payment S

    Posted 07-18-2017 09:51
    They could be using the Vault, even without SPS.


  • 5.  RE: One user keeps getting prompted for Sage Payment S

    Posted 07-18-2017 09:55
    Yes. So uninstalling it would create an issue. I wish there was an option to disable updates, so I could do the updates on my time frame instead of interrupting the users business day. It seems there have been a lot of updates recently. Logging in as administrator to install the update on every user computer that needs it is getting old.


  • 6.  RE: One user keeps getting prompted for Sage Payment S

    Posted 07-18-2017 10:18
    You need it if you are only storing credit cards.


  • 7.  RE: One user keeps getting prompted for Sage Payment S

    Posted 07-18-2017 10:30
    Prior to v2017, this was installed when you installed the WK setup. SPS v2.0 is a separate install now so you only need to put it on workstations that send receive card information. I would uninstall it and go from there.


  • 8.  RE: One user keeps getting prompted for Sage Payment S

    Posted 07-18-2017 10:36
    Thanks @KevinMoyes @WayneSchulz and @JeffSchwenk Good to know. This is 2015 Advanced. I am going to uninstall it and see if anything blows up.


  • 9.  RE: One user keeps getting prompted for Sage Payment S

    Posted 07-18-2017 10:38
    I have the best luck going direct to the Sage Exchange side and downloading SED 2.0 and install using run as administrator.


  • 10.  RE: One user keeps getting prompted for Sage Payment S

    Posted 07-18-2017 11:49
    Keep in mind that if a user is trying to make a ""company copy"", it will require the Sage Exchange to complete the company copy.