Sage 100

Hi,  Have a client on Sage 2020 with OM and they are getting an error 43  in the labor update which usually means there is more than 99 hours for a employee.  Not the case here as there are only about 10 hours total for the day.   I do see a punch in and out that has no work ticket assigned - wondering if that is the issue.  Any suggestions on  what to look for would be great..

Do you have the full message with program specifics?  Have you searched the JobOps Partner Portal?  https://portal.jobops.com/search/

Hi All,  NORMALLY this error has to do with too many hours (or I was told it could also be too many entries) but neither case existed here.  The hour total was on only about 10 hours.  The JobOp KB only mentions too many hours for the error.   But in reviewing the entries, I noticed that all the work tickets were in History already but the labor record has a flag for "workticketinhistory" which was set to N for them all.  I changed them all to Y and the batch updated.   Advised the client to be careful about this (since the program is not smart enough to figure it out).     Thanks for all the suggestions!