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  • 1.  Okay Payroll Gurus...never have had this happen be

    Posted 01-03-2019 06:39
    Okay Payroll Gurus...never have had this happen before - in 30 years, no other client of ours has done this. We had a client on v2017 who ""mistakenly"" used an 09/01 date on her checks and as her payroll date, instead of 10/01. She had already printed her quarterly reports and done her filings for the 3rd quarter, prior to running that payroll dated 09/01. But she obviously did that 09/01 Payroll before she closed her 3rd Quarter. While her YTD totals are correct - all of her Fourth Quarter Reports are off because she's missing that 10/01 Payroll. Before calling us, she changed her Payroll setup back to Q3 as the Current Quarter, reversed the Payroll, changed the current Quarter in the Setup back to Q4 (obviously without doing another close - thankfully), and posted that Payroll with a 10/01 date. Since there is only one ""bucket"" for the Quarter, the end result of the reversal and the re-entry was that nothing changed in the totals for Q4. I advised that since her YTD totals are correct, her W-2's should be correct, but she would have to do the calculations for her 4th Quarter Reports by hand, manually adding in that erroneous check run that should have been dated in Q4 and not in Q3. Obviously the other option would be to restore her Q3 from a backup before she closed, and recreate all of the payrolls since, or use the ""Fix"" button and change the Quarter Totals for each employee. Which still won't affect the 941 - but am I missing anything else?


  • 2.  RE: Okay Payroll Gurus...never have had this happen be

    Posted 01-03-2019 06:43
    Is there a full moon out? Lot of weird stuff happening. Oh wait, a normal YE is happening.....


  • 3.  RE: Okay Payroll Gurus...never have had this happen be

    Posted 01-03-2019 06:55
    What was the File\Run utility you could run for fixing your 941?? @BethBowers??


  • 4.  RE: Okay Payroll Gurus...never have had this happen be

    Posted 01-03-2019 07:01
    PRZDRR...boy, that brings back memories!


  • 5.  RE: Okay Payroll Gurus...never have had this happen be

    Posted 01-03-2019 07:04
    But PRZDRR was removed when they took out the 941 Forms and deemed Aatrix had them...Which means, we can fix the 941 in Aatrix - but we still have to calculate it manually.


  • 6.  RE: Okay Payroll Gurus...never have had this happen be

    Posted 01-03-2019 08:10
    I'll take ""why payroll services make more sense"" for $200 please Alex....


  • 7.  RE: Okay Payroll Gurus...never have had this happen be

    Posted 01-03-2019 09:41
    You can manually change the form in the Aatrix window, which will require manually calculating either path that is taken.


  • 8.  RE: Okay Payroll Gurus...never have had this happen be

    Posted 01-03-2019 09:46
    I would not have been convinced the 941 would be wrong. Are you looking at the attrix 941 or the tax summary totals?


  • 9.  RE: Okay Payroll Gurus...never have had this happen be

    Posted 01-03-2019 09:55
    Aatrix 941...


  • 10.  RE: Okay Payroll Gurus...never have had this happen be

    Posted 01-03-2019 10:00
    Thank you. Good to know that will not solve the problem.... I guess... :)


  • 11.  RE: Okay Payroll Gurus...never have had this happen be

    Posted 01-08-2019 06:51
    Perhaps repeat the 10/01 run, fixing the Q4 numbers... make whatever notes you need on the numbers (to avoid manual calculations), then reverse the duplicate run.


  • 12.  RE: Okay Payroll Gurus...never have had this happen be

    Posted 01-08-2019 07:22
    Thanks, Kevin - that is indeed what we ended up doing...!