Sage 100

OK dear colleagues, I am really tired of the issues relating to directly tying POs to WTs - ok rant done. I have clients constantly wanting to back out such receipts and I've never figured out an ""elegant"" method to handle the situation. Anyone have a good solution? Synergistic seems to change their approach with every release...sigh. Help.

Process a PO Return of Goods as well as unuse the quantity on the work ticket. That's all that you need to do. Is there some other issue that you are having?

I've never figured out why you have to unuse the quantity on a WT after a return of goods Jane. Also, sometimes when you process the return of goods, the system still won't let you reprocess the receipt indicating that it has already been received. And I've had issues when the Vendor Invoice has been processed - return of goods occasionally doesn't let the processing occur. I've just always gone round and round with this process.

JobOps has not put in the same logic that Job Cost has on Return of Goods - that is why they give you a message that you must remember to unuse the quantity in the work ticket. It has always been this way. I'm unaware of any circumstance where return of goods doesn't let you process if the vendor invoice has been processed - that would be solely related to Sage and not JobOps.

Hummm...have a problem at the moment that is related. Will keep digging. Thanks for confirmation of the process. It's how I've ""always done it"", but run into issues more times than I can name. Thanks again.