Sage 100

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  • 1.  Office Template Manager

    Posted 08-16-2023 10:14

    I've had a tiny handful of customers use the built in MS Office Template merge functionality ( aka Office Template Manager ). 

    I have one now that noticed a specific template was missing from the list that they have used recently. 

    I try to add it: 

    And I'm greeted with 

    I tend to think of the Office Merge functionality as a "one and done" feature Sage added several versions ago and keeps pulling the functionality forward without making much improvement. I have tried looking in the KB though I'm not finding much there about the feature or how to debug it.

    What's also intriguing is when I tested it first thing this morning the merge document did show up in my list ( and it tested ok ) and then the customer called and said it wasn't there for them. Sure enough when I looked the merge document wasn't an option for me either.

    I've suggested that the customer should open a case directly with Sage since there doesn't appear to be much in the knowledgebase around this particular feature.

    Has anyone experienced anything similar or have a suggestion for a better resource on Office Merge functionality in Sage 100?



    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------


  • 2.  RE: Office Template Manager

    Posted 08-16-2023 16:44

    In January I had a v2018 client with a similar error 88, line 600 (below).  The last word I got was, "I think we got it figured out. It seems it was an issue with Office". Here's a few suggestions in Sage City.

      



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    Brett Zimmerman
    Net at Work
    Greater Boston Area
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  • 3.  RE: Office Template Manager

    Posted 08-17-2023 08:56

    It looks like my customer got this running by creating a new copy of the DOC and then adding it to Office Template Manager. It seems like in this case the cause might have been a corrupted DOC file.



    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------

    Original Message


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