One of my customers just switched email providers to O365.
They used the exact info from the KB for setup.
When they save and test the email the first time they get “email service is not installed”.
They said after much trial and error that the only way this would work for them if is they closed company maintenance ( did not exit Sage entirely ) and then went back into company maintenance and ran the email test.
Does this ring any bells as a known problem? I don’t recall having to exit company maintenance completely before.
They were saving the updated info. The only thing they didn’t initially do was exit company maintenance and re-open it to test.
Also, will they hit a limit with O365 on outward emails ? If so, any tips on how to avoid a limit?
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Wayne Schulz - Schulz Consulting - 860-516-8990
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