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  • 1.  Now I'm schooling Kevin Rooker in the maintenance

    Posted 01-28-2013 11:50
    Now I'm schooling Kevin Rooker in the maintenance billing situation at Sage. Wonder if I've hit top of the food chain or if it goes higher than him.


  • 2.  RE: Now I'm schooling Kevin Rooker in the maintenance

    Posted 01-28-2013 12:05
    Keep trying....... If he continues to give you the deer in the headlight look, do us all a favor and just run into him. We'll all chip in to pay the damages to your car.


  • 3.  RE: Now I'm schooling Kevin Rooker in the maintenance

    Posted 01-28-2013 12:10
    Kevin's been at Sage a long time, interesting that he needs lessons. Teach him well Wayne, we are all hoping your tutelage is brings about change.


  • 4.  RE: Now I'm schooling Kevin Rooker in the maintenance

    Posted 01-28-2013 12:20
    Maybe he has been reading the new book - ""Sage is for Dummies""? I hear it is a best seller.


  • 5.  RE: Now I'm schooling Kevin Rooker in the maintenance

    Posted 01-28-2013 12:58
    He answers to Langner according to the charts we have seen in the last couple of weeks.


  • 6.  RE: Now I'm schooling Kevin Rooker in the maintenance

    Posted 01-28-2013 13:25
    They all call me like I'm making up stories. The conversation always closes with ""oh yeah we know about that"" ....


  • 7.  RE: Now I'm schooling Kevin Rooker in the maintenance

    Posted 01-28-2013 14:06
    They call you because you're the one publicly pointing out the emperor is nude.


  • 8.  RE: Now I'm schooling Kevin Rooker in the maintenance

    Posted 01-28-2013 14:22
    Nude or Neutered?


  • 9.  RE: Now I'm schooling Kevin Rooker in the maintenance

    Posted 01-28-2013 14:50
    Just had a call from a EU that called Sage for a support issue and was told they were off maintenance. I'm 99% sure they renewed within the last year. Are there issue like this that maintenance is renewed, but lost in the system?


  • 10.  RE: Now I'm schooling Kevin Rooker in the maintenance

    Posted 01-28-2013 16:53
    We haven't had any. Lucky?? What does the Mighty ATLAS say?


  • 11.  RE: Now I'm schooling Kevin Rooker in the maintenance

    Posted 01-28-2013 17:28
    @MyronStevenson We follow the entire paperflow from price to order placement to reviewing online that Sage committed the order. We've seen situations in the past where Sage didn't advance the expiration date. We do not trust Sage at all.