Sage 100

Version 2023 Premium PU 1.  Click on Sage Intelligence programs such as Report Manager, License Manager or any other menu item and nothing happens.  No error, nothing.  Shut down the service and ended all pvxwin32 processes.  Started the services again and still nothing.  This was working two weeks ago and had previously been working for more than a year.  Opened a case with Sage and it is now being escalated (surprise).  Any ideas?

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Doug Higgs
Midwest Commerce Solutions, Inc
(312) 315-0960
Chauffeur, Chef, and Personal Assistant to Sprinkles
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Thanks @Dana Halpin.  This has been resolved.  I made sure everyone has full control to the repository share and to the config.ini file which is located in C:\ProgramData\Sage Software\SageMASIntelligence52.  That didn't solve it however, after checking permissions everywhere etc etc.... eventually I reinstalled workstation setup and that solved it.  Seems almost like a registry entry was messed up and a dll needed to be re-registered.  I am not sure what it was but very glad it is working.

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Doug Higgs
Midwest Commerce Solutions, Inc
(312) 315-0960
Chauffeur, Chef, and Personal Assistant to Sprinkles
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Original Message:
Sent: 04-21-2025 14:58
From: Dana Halpin
Subject: Nothing Happens Clicking On Sage Intelligence Menu Items

Try checking the permissions specifically on the config.ini file which is located in C:\ProgramData\Sage Software\SageMASIntelligence52.

 

Dana Halpin
Senior Solutions Consultant

 

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