Sage 100

Not urgent support, but wasn't sure where else to post it. Customer has a new company in Sage and today sends me a PO Receipt batch screen showing 2 batches with a status of purged (attached). Claims this has happened a couple of times and she is able to post it through. In the help files, status of Purged isn't listed. How do we get to 'purged'? If purged, why is it posting through? Claims she checked the entries and they were all ok. In the snipit, the JH batch is a week old, but the KMC batch is today - says she created the batch, entered the info, went to print and it shows purged. Thanks

Suspect: There are Purge Completed and Purge Obsolete PO options on the PO Utility menu.

I doubt they have access to that menu. What's bizarre even more is that when she went back into the print screen, the JH batch was then showing as available. Going to have them call next time it happens but I'm at a loss.