Sage 100

Not sure this is the correct place for this question. but does anybody have any Sage Intelligence experience? Using V5.0 SI on my local laptop and report repository is on my local as well. I found (and have been embarrassed by) that when I don't have internet connection and try to launch SI, it comes up with a message showing the UNC path to the repository but tells me the folder can't be found. I've shared the folder with everyone and their brother/mother/father/sister but still can't get past it. I can duplicate this in my office as long as I disconnect my network cable and or turn off my wireless. I can't put in a C:\blah blah to folder as it has to be UNC format. If I have internet, it works, even when not logging onto a network (using MyWiFi, Caribou, etc). Hard to demo the product at a customer. Anybody else have this issue? Suggestions?

Sandra.smith@sage.com has been very helpful to me with SI.issue. She may have an suggestion.

She is planning on being at MOTM for the SI session those of you attending.

@EricAnderson ??

You will likely need to install the Microsoft loopback adapter and use 127.0.0.1 or Localhost for the machine name when not connected to a network.

To fix that create a UNC path to your laptop. I have a folder on my laptop (harolds-laptop) called SMI Repository. The UNC path therefore would be in my case \\harolds-laptop\SMI Repository. Now it doesn't matter whether you are connected or not. Everything is self contained on your laptop.

I do have the path setup as a UNC path to the folder on my local laptop: \\nhanson-w7\Sage_2013\SMI_Reports. That's what is so weird about the whole thing and SMI makes you use a UNC path. @JohnBroadfoot: is the loopback adapter a download from microsoft and are you indicating that specific IP address or to use my IP address? Do I still need the loopback adapter if I use 'localhost'?

It is my understanding that if you are not connected to the internet or a network, the UNC path through your machine name won't work. The Path doesn't really exist and you don't have a live address. The loopback adapter gives you a path out and right back in again. The address 127.0.0.1 or LocalHost always refers to the local machine, so with the loopback adapter, it should work. The notes below on loading the Loopback Adapter are from a forum. Google and you will likely get much better information than I can provide. For Windows 7, the key step is to find the Hardware Wizard: 1.Click the Start menu. 2.Search for ""cmd"". 3.Right-click on ""cmd"" and select ""Run as Administrator"" 4.Enter ""hdwwiz.exe"" From that point on it's the same approach as under Vista, i.e.: 1.In the ""Welcome to the Add Hardware Wizard"", click Next. 2.Select ""Install the hardware that I manually select from a list (Advanced)"" and click Next. 3.Scroll down and select ""Network adapters"" and click Next. 4.Select under Manufacturer ""Microsoft"" and then under Network Adapter ""Microsoft Loopback Adapter"" and click Next.

seems like inside/outside of network issues as described by Harold and John. It's one of those things I haven't really seen with clients but have run into it with consultants that are in and out of their company networks - my rule of thumb for my own machine is always install out of the network/VPN. Also, is your UAC turned off? I always have issues with the repository path when UAC is turned on.

Thanks for all the suggestions. I think I may have resolved this and I almost feel kind of stupid: I'm notorious for just unplugging and closing my laptop and not logging off or shutting down. So I rebooted (with wifi still off and an unplugged network cable) and when machine came back up, I was able to get into SI successfully. So the disconnecting from the network without really logging off appears to be a problem for SI.

Even though Nancy's problem turned out to be different here, the discussion was very helpful. Thanks, all!