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  • 1.  "Not Authorized for the ........"

    Posted 04-14-2025 10:36

    How does one quickly determine which security role setting to change if a user gets a "not authorized for this" function?  Am I missing something that was recently enhanced.  I envision something akin to embedding a link in the message (a la file in use) where a login pops up for an admin to enter credentials.  A second panel displays the exact role setting that prevents the user from going forward.



    ------------------------------
    Jeff Schwenk
    Owner
    Bottomline Software, Inc.
    Waynesboro VA
    (540) 221-4444

    Improving bottom lines for over 25 years!
    ------------------------------


  • 2.  RE: "Not Authorized for the ........"

    Posted 04-14-2025 11:14

    I've seen this too. The closest I've gotten to what you describe is User/Role Inquiry on the LM Security menu. I haven't found anything that offers information such as "in order to do tax x then give access via menu security option y".



    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    CT
    ------------------------------



  • 3.  RE: "Not Authorized for the ........"

    Posted 04-14-2025 11:20

    Check for scripts... such messages are custom, and might not be worded as nicely as you'd want.  For predictable issues (like not being able to open a specific object) I am in the habit of referencing the object, and the script... but that might not be a common practice.

    retVal = oSession.AsObject(oSession.UI).MessageBox("", "Access to AR_Customer_Svc is required for the ??? script to work.")



    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 4.  RE: "Not Authorized for the ........"

    Posted 04-14-2025 11:24

    Thanks.  Good to know I am not blinded by the light...

    @Kevin Moyes - Great suggestion for the script, but this is something that Sage should provide the functionality for.  Guess it is a suggestion for the Ideation site and the Sage Idea web site.  Perhaps it be acted upon before I retire.



    ------------------------------
    Jeff Schwenk
    Owner
    Bottomline Software, Inc.
    Waynesboro VA
    (540) 221-4444

    Improving bottom lines for over 25 years!
    ------------------------------

    Original Message


  • 5.  RE: "Not Authorized for the ........"

    Posted 04-14-2025 11:42

    Agreed.  Sage has to implement better messaging for their pop-up errors.  If you add an idea for this, I'll vote for it.

    For a scripted permission issue, that message is controlled by the script.



    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------

    Original Message


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