That strategy always felt to me like UK looking for a way to transform into a sort of services firm in which everything would run on automatic. They would no longer have to deal with difficult software, tech support, and partners. And yet, most of Sage execs have NO idea what it takes to keep customers in a competitive environment.
My experience with Sage Payments seemed to bear that out. When first launched, they had great integration to Sage 100, they offered great rates to customers on adoption, and the field reps for it were great. That didn't last long. Other firms developed as good, and then better integration. SPS started finding ways to get more $$ from existing customers. Then, when the great field reps became too expensive, they were fired and their commission agreements reneged on.
I think that in their bones, many UK execs and BOD wish they weren't in the software business, but could still be categorized by FTSE as a "tech company."
So, there is no real Plan B.
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Jerry Norman
President, 90 Minds
Smartbridge Partners
512.419.1444 x112
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Original Message:
Sent: 09-12-2019 06:01
From: Wayne Schulz
Subject: No full service payroll from Sage now?
Remember when Sage's strategy was movement of money - payments, payroll and accounting. Kelly referred to this as the golden triangle.
So much for plan a.
I'm still curious what plan b is.
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Wayne Schulz - Schulz Consulting - 860-516-8990
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Original Message:
Sent: 09-10-2019
From: John Hoyt
Subject: RE: No full service payroll from Sage now?
It amazes me that Sage's claim to fame (according to Sage) in the UK are their payroll solutions, and they can't seem to make it work in the US. I imagine that ADP and their competitors are not as prolific in the UK, so Sage becomes the leader in this area.
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John Hoyt
Forming Solutions: john.hoyt@formingsolutions.com
Next Level Manufacturing Consulting Group: johnh@nextlevelMCG.com
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Original Message:
Sent: 09-10-2019 11:52
From: Jerry Norman
Subject: No full service payroll from Sage now?
Not that I know of.
We are implementing iSolved t&a for a small customer now. It has lots of flexibility, and dumps into a file for VI to import to Sage. I don't know about the iSolved payroll product.
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Jerry Norman
President, 90 Minds
Smartbridge Partners
512.419.1444 x112