General Consultant Discussion

Next release of Dynamics CRM will include iPad/iPhone and Android apps.

Sage CRM (formerly known as SageCRM) has this already.

(technically Sage doesn't have apps - they are stylesheets so that the CRM website is formatted correctly for the respective screens. Full iPad app scheduled for release end of March. Full iPhone app available through a third-party.)

The question I have, and don't be mad at me, when a company is looking for CRM today (not a MAS90 user), what are the first 3 products that come to mind to consider? Why do I think Sage CRM is nowhere on that list (even if it is great)

First 3 products? That's tough to answer. Without fail on my standalone (no MAS, no Accpac) prospects, almost every deal has Salesforce in it. Other than that, there is no consistency. You would think Microsoft but, truthfully, I rarely run into them. I think it's because I mostly deal with owners or VPs of Sales or Marketing and not IT. My experience is that the IT folks always bring in Microsoft CRM and strongly advocate for that. When Sage first positioned Sage CRM as the MAS and Accpac integrated solution, I was a bit upset as I felt that it was beng marginalized. I have since realized that it was a great move on their part. With MAS / Accpac deals, Sage CRM has almost become a no-brainer choice if the customer has interest in CRM and I understand their main drivers (ie, I don't botch the call).