Sage 100

newbie question...Use of JobOps work tickets for equipment maintenance. Customer posed this question below. Anyone care to comment? We are going to create a WT to send out on the floor for the Machine Maintenance. These can be PM's or Repair. We need to capture cost for both Labor and parts for equipment as well as track when the PM is complete and scheduled for the next time. We are doing this by setting up a new WT Class, Activity Code and Miscellaneous Item. We have tested and it does work. Do you know of any other way thru Jobops that would be easier, without purchasing the Equipment/Asset or Field Service modules?

You can use the standard JobOps to accomplish this the way they have tested. You have the equipment database for tracking serial numbers in the standard. I never liked the other work ticket types for repair, so I would just use standard WT. I've demo'd this a lot, but none that have actually implemented it. The advantage of Field Service is that you can structure the due dates and standard PM operations. It really has to do with volumes. If you have 100+ CNC machines and smaller pieces of equipment added to that, you need that tracking ability to stay on top of the scheduled maintenance.

Thanks John. Sounds like the customer is on the right track.