Sage 100

Greg, 

have you tried File>Run and *ESC

To eliminate the possibility of something custom office related? 

Also try renaming the Sage100 folder under my Documents folder for that user 

Greg, 

have you tried File>Run and *ESC

To eliminate the possibility of something custom office related? 

I might also try changing screen resolution.

Also try renaming the Sage100 folder under my Documents folder for that user 

Greg, 

have you tried File>Run and *ESC

To eliminate the possibility of something custom office related? 

Thanks for all the suggestions. After seeing it first hand, it feels like AV. All screens are sluggish to open and pause while drawing elements and sometimes freezes at the pause. It does work if you are persistent by closing and re-opening the screen. And it is NOT limited to just SO Invoice Entry.  The new PC has BitDefender on it. This is new for the client and may only be on this new PC. I reached out to IT and have not heard back yet.

I might also try changing screen resolution.

Also try renaming the Sage100 folder under my Documents folder for that user 

Greg, 

have you tried File>Run and *ESC

To eliminate the possibility of something custom office related? 

After speaking to IT he says BitDefender is bypassing the Sage folder and it is on another PC that is not having any problems. The one thing he thinks it might be is this PC has Win 11 25H2. Any more ideas?

Thanks for all the suggestions. After seeing it first hand, it feels like AV. All screens are sluggish to open and pause while drawing elements and sometimes freezes at the pause. It does work if you are persistent by closing and re-opening the screen. And it is NOT limited to just SO Invoice Entry.  The new PC has BitDefender on it. This is new for the client and may only be on this new PC. I reached out to IT and have not heard back yet.

I might also try changing screen resolution.

Also try renaming the Sage100 folder under my Documents folder for that user 

Greg, 

have you tried File>Run and *ESC

To eliminate the possibility of something custom office related? 

IT disabled BitDefender AV. Uninstalled and reinstalled Sage again  - screens still hang halfway through opening. Logged in as Network Administrator - Same thing.

After speaking to IT he says BitDefender is bypassing the Sage folder and it is on another PC that is not having any problems. The one thing he thinks it might be is this PC has Win 11 25H2. Any more ideas?

Thanks for all the suggestions. After seeing it first hand, it feels like AV. All screens are sluggish to open and pause while drawing elements and sometimes freezes at the pause. It does work if you are persistent by closing and re-opening the screen. And it is NOT limited to just SO Invoice Entry.  The new PC has BitDefender on it. This is new for the client and may only be on this new PC. I reached out to IT and have not heard back yet.

I might also try changing screen resolution.

Also try renaming the Sage100 folder under my Documents folder for that user 

Greg, 

have you tried File>Run and *ESC

To eliminate the possibility of something custom office related? 

Wireless networking?  Customized panel?  Scripts?

IT disabled BitDefender AV. Uninstalled and reinstalled Sage again  - screens still hang halfway through opening. Logged in as Network Administrator - Same thing.

After speaking to IT he says BitDefender is bypassing the Sage folder and it is on another PC that is not having any problems. The one thing he thinks it might be is this PC has Win 11 25H2. Any more ideas?

Thanks for all the suggestions. After seeing it first hand, it feels like AV. All screens are sluggish to open and pause while drawing elements and sometimes freezes at the pause. It does work if you are persistent by closing and re-opening the screen. And it is NOT limited to just SO Invoice Entry.  The new PC has BitDefender on it. This is new for the client and may only be on this new PC. I reached out to IT and have not heard back yet.

I might also try changing screen resolution.

Also try renaming the Sage100 folder under my Documents folder for that user 

Greg, 

have you tried File>Run and *ESC

To eliminate the possibility of something custom office related? 

@Kevin Moyes - Not wireless, no customizations, no scripts. I am suspecting a hardware issue because of the randomness of it.

Wireless networking?  Customized panel?  Scripts?

IT disabled BitDefender AV. Uninstalled and reinstalled Sage again  - screens still hang halfway through opening. Logged in as Network Administrator - Same thing.

After speaking to IT he says BitDefender is bypassing the Sage folder and it is on another PC that is not having any problems. The one thing he thinks it might be is this PC has Win 11 25H2. Any more ideas?

Thanks for all the suggestions. After seeing it first hand, it feels like AV. All screens are sluggish to open and pause while drawing elements and sometimes freezes at the pause. It does work if you are persistent by closing and re-opening the screen. And it is NOT limited to just SO Invoice Entry.  The new PC has BitDefender on it. This is new for the client and may only be on this new PC. I reached out to IT and have not heard back yet.

I might also try changing screen resolution.

Also try renaming the Sage100 folder under my Documents folder for that user 

Greg, 

have you tried File>Run and *ESC

To eliminate the possibility of something custom office related? 

Hardware issues are the hardest to troubleshoot.

Maybe have the user do other things and see if the slowness happens outside of Sage 100.

@Kevin Moyes - Not wireless, no customizations, no scripts. I am suspecting a hardware issue because of the randomness of it.

Wireless networking?  Customized panel?  Scripts?

IT disabled BitDefender AV. Uninstalled and reinstalled Sage again  - screens still hang halfway through opening. Logged in as Network Administrator - Same thing.

After speaking to IT he says BitDefender is bypassing the Sage folder and it is on another PC that is not having any problems. The one thing he thinks it might be is this PC has Win 11 25H2. Any more ideas?

Thanks for all the suggestions. After seeing it first hand, it feels like AV. All screens are sluggish to open and pause while drawing elements and sometimes freezes at the pause. It does work if you are persistent by closing and re-opening the screen. And it is NOT limited to just SO Invoice Entry.  The new PC has BitDefender on it. This is new for the client and may only be on this new PC. I reached out to IT and have not heard back yet.

I might also try changing screen resolution.

Also try renaming the Sage100 folder under my Documents folder for that user 

Greg, 

have you tried File>Run and *ESC

To eliminate the possibility of something custom office related? 

Any errors in the Sage 100 activity log?