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New implementation; when Customer Service staff go

  • 1.  New implementation; when Customer Service staff go

    Posted 03-04-2015 07:57
    New implementation; when Customer Service staff go to Preview a Sales Order, their screens are freezing up. It is sporadic and after tasking out of it and going back in to re-preview...no issues. Any thoughts? They are on JobOps but not using any of the features/functionality in their process (typically previewing quotes). They are using Bullzip PDF Printer and we did get them to remove that as their ""default"" printer. Suggestions?


  • 2.  RE: New implementation; when Customer Service staff go

    Posted 03-04-2015 08:30
    Have you activated JO in the company? Whether or not it is in use, it must be activated.


  • 3.  RE: New implementation; when Customer Service staff go

    Posted 03-04-2015 08:49
    Yes