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New and improved Sage Knowledgebase???? Not for m

  • 1.  New and improved Sage Knowledgebase???? Not for m

    Posted 11-26-2013 11:55
    New and improved Sage Knowledgebase???? Not for me ... so far today and yesterday batting a big ZERO for getting any results. So frustrating....


  • 2.  RE: New and improved Sage Knowledgebase???? Not for m

    Posted 11-26-2013 11:56
    I logged in this morning and couldn't find the support page for downloads?


  • 3.  RE: New and improved Sage Knowledgebase???? Not for m

    Posted 11-26-2013 12:11
    I can't get in to the knowledgebase. It tells me: you're not authorized for this page.


  • 4.  RE: New and improved Sage Knowledgebase???? Not for m

    Posted 11-26-2013 21:22
    Getting the you're not authorized for this page all day today too. What a joke


  • 5.  RE: New and improved Sage Knowledgebase???? Not for m

    Posted 11-27-2013 03:54
      |   view attached
    Can get in but some (many?) of the documents which link to other documents have broken links A prominent example is if you search for supported platforms.


  • 6.  RE: New and improved Sage Knowledgebase???? Not for m

    Posted 11-27-2013 05:43
    Anyone notice any improvement with the portal today. I still can't access the KB.... Below is a link to a LinkedIn post. http://www.linkedin.com/groupAnswers?viewQuestionAndAnswers=&discussionID=5811132502139482116&gid=1644357&commentID=5811436708020920320&trk=view_disc&fromEmail=&ut=1x3ZnYWJGUnm01


  • 7.  RE: New and improved Sage Knowledgebase???? Not for m

    Posted 11-27-2013 05:56
    Me either but I still can get support for Sage 50 ( that I don't support) in French!!!


  • 8.  RE: New and improved Sage Knowledgebase???? Not for m

    Posted 11-27-2013 06:57
    My second post just appeared..... http://www.linkedin.com/groupItem?view=&gid=106271&type=member&item=5811474121363582976&qid=92e62b41-43e3-48d8-b07f-0a31fdc4d3ad&trk=groups_most_recent-0-b-ttl&goback=%2Egmr_106271 Feel free to comment on it also..... Luckily, I don't have the 'stache so Sage wont' be able to track me down....


  • 9.  RE: New and improved Sage Knowledgebase???? Not for m

    Posted 11-27-2013 09:34
    too funny @JeffSchwenk - about them finding you, not the posting, just to be clear


  • 10.  RE: New and improved Sage Knowledgebase???? Not for m

    Posted 11-27-2013 10:44
    The site was having serious problems today. We needed to download a patch and had to call support and get a back door link to the download. Sage is aware and if you call they are being very accommodating.


  • 11.  RE: New and improved Sage Knowledgebase???? Not for m

    Posted 11-27-2013 12:18
    See this for two direct links https://90minds-com.socialcast.com/messages/18569355?ref=stream


  • 12.  RE: New and improved Sage Knowledgebase???? Not for m

    Posted 11-28-2013 09:33
    This just in from tech support......... The backend process that should finally fix the partner logins that are having this issue should be finished by tonight. In the meantime, is there any specific article or download you are looking for? Please let us know so we can either send you the contents of the article or a direct link to a file download. We apologize for the inconvenience. Thank you very much for your patience. Finally, someone from Sage getting a GEM (going the extra mile) award..............