My client wants 3 copies to print of a multi-part SO Invoice - customer, office and "packing list" copy. Simple enough, right? I set each copy to print on the same printer and there are no tray settings. My expectation is that when you select Print all 3 copies will just print (I know, I'm asking for a lot haha). I haven't used multi-part in years because all my customers print to paperless, so I don't know what 'normal' is. After they select to print the invoice a printer message pops up where they have to select OK for part 1 to print; then for copies 2 and 3 the same printer message pops up that they have to say OK to for each copy. Is this normal? Or does this fall under the Sage caveat "Note: Not all printers/drivers are compatible with the commands sent from the Sage 100 program for aspects such as number of copies, collation (or not), or even the handling of default tray (or manual feed) settings. Sage 100 Customer Support is not responsible for troubleshooting possible printer incompatibility issues. Assistance from a qualified outside technician may be necessary."
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Jane Scanlan
Partner, Next Level Manufacturing Consulting Group
Next Level Manufacturing Consulting Group
Chanhassen MN
952-210-7758
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