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Thank you for selecting the Newport Beach Marriott Hotel & Spa for your upcoming trip. As part of our on-going efforts to provide our guest with the finest facilities available. We are pleased to announce the hotel is in the process of a multi-million dollar modernization of all guest rooms, public spaces and revitalization of our exterior façade. This fresh face, along with our legendary location and our passion for hosting, will make us amongst the best in all of Southern California. During this time work on site may be loud during the day, please take this into consideration if staying here for leisure.
We truly appreciate your loyalty to Marriott and we want to ensure you have an enjoyable stay with us. Here is what to expect upon arriving to the hotel, please note that availability of amenities can change without notice:
We want to ensure you are aware that the hotel is under major renovations and construction teams are working from 6:30am-6:30pm daily. Construction teams are working on all upgraded rooms and public spaces.
Closures include: Main Lobby, Restaurant, Bar, Spa, Fitness Center, Concierge Lounge, and Main Pool.
Hotel room registration is located in a satellite location. Please check in with our valet team for direction to the front desk. Valet is located on the top level of the parking structure.
If you are parking or arriving via rideshare, please click here if you are using Google Maps, or here if you are using Apple Maps for the exact location to our new parking and drop off entrance. This pinned address will take you directly to our new entrance, and our Valet team is located on the top floor to assist with parking and assisting you to our new check-in location.
Taking care of you has always been our number one priority, so you can focus on what's most important to you. As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service. As you prepare for your stay, we would like to share details of Marriott International's Commitment to Clean and the additional measures we are taking to provide you with a safe and comfortable environment. We have also made a few adjustments to the services, amenities, and facilities available during your stay. Here is what to expect during your stay at Newport Beach Marriott Hotel & Spa-
PROPERTY AMENITIES
- Overall Operations- the Newport Beach Marriott Hotel & Spa has been set-up for social distancing in all public areas. Masks are not required in Orange County.
- Food & Beverage Operations-The Market open daily. Morning coffee and snack pastries poolside from 6:30am to 10:30am. In room dining is now available for room service orders. Click here to view the menu, or dial 6951 from your room to place an order. Breakfast is from 6:30am~11:30am. Lunch and dinner are from 11:30am~11:00pm. Please click here for a list of restaurants at The Fashion Island Mall, which is a short walk across the street from the hotel.
- Pool & Jacuzzi- Main Pool- Closed; Harbor Landing Pool open daily from 7:00am- 9:00pm
- Pure Blue Spa- Currently Closed – We recommend Spa Gregorie's which is located just south of us on Newport Center Drive, or Boost Spa located at The Lido House Hotel
- Fitness Center- Currently Closed – We recommend these locations that have day, or single class passes available for purchase. Please be sure to contact any locations ahead of time as availability and pricing of day passes can vary day by day.
- Beach Shuttle- Service provided to Corona Del Mar Beach Monday through Thursday from 12pm until 5pm, Friday and Saturday 10am until 6pm, and Sundays 10am until 5pm. The shuttle departs daily on top of each hour . No reservations needed, please note that seating is first come priority. Please be aware that Corona Del Mar is a public beach without seating, cabanas or tables setup. We do provide towels upon request.
- Use Mobile Phone as Remote Control- Browse the interactive program television guide and change channels on the television in your guest room using your mobile phone.
For our Marriott Bonvoy members: We are committed to deliver the Marriott Bonvoy benefits for your membership level. Thank you for understanding in cases where we may have to offer an alternative. For questions or to get the most up to date information on alternative offerings, please contact us directly via mobile chat, email or call the hotel directly at - (949) 640-4000 and dial extension 0 to speak with someone at the hotel.
COMMITMENT TO CLEAN
We take hygiene and cleanliness standards very seriously. You'll notice several enhancements to our cleaning practices throughout public spaces and guest rooms. These include:
- Enhanced Public Space Cleaning- We have increased the frequency of cleaning and disinfection, especially in high-traffic areas like restrooms, elevators and escalators and provide hand sanitizing stations around the resort
- Social Distancing Practices- You will see signage throughout the hotel promoting physical distancing and encouraging guests to stand at least 6 feet apart.
- Personal Protective Equipment- Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering. Unvaccinated guests and customers are required to wear masks. For fully vaccinated guests, masks are optional. Masks are available through our front desk team. We do appreciate your support and understanding. Associates will wear PPE (i.e.- face coverings, gloves, etc.) based on the activities they are performing.
- Guest Rooms- Every guest room is thoroughly cleaned and disinfected between each guest. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know at check in. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night. You can contact us via Mobile Chat, request in the Marriott Bonvoy app or stop by the front desk.
MARRIOTT BONVOY APP
Maintaining safe social distances is one of the most important measures we can all take to reduce unnecessary contact. Marriott Bonvoy members can use the Marriott Bonvoy App (also available on the App Store and Google Play) to take advantage of contactless options, including:
- Mobile Check-In/Check-Out. Forgo the front desk altogether and go straight to your guest room using Mobile Key.
- Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.
If you are not a Marriott Bonvoy member yet, enroll here
Moments like these remind us of the tremendous importance of travel. Travel has the power to connect us, to enrich our lives and to inspire us. The measures our teams are taking are part of our unwavering commitment to delivering on the promise of good travel. We look forward to seeing you soon and please let us know if there is anything we can do to make your stay more enjoyable!
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Jane Scanlan
Partner
Next Level Manufacturing Consulting Group
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