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  • 1.  MOTM 2023: Please Help By Answering This Quick Survey About What You Use To Get Stuff Done

    Posted 02-22-2023 10:03

    I could use your help in answering a few questions about the different tools you use to support your customers. 

    Take Survey Here 

    This is for MOTM 2023 and the session on Saturday about How We Get Stuff Done (And Make Money)

    • I am curious to hear what tools you use and any feedback on what you may have tried and why it did/didn't work well. 
    • Please answer even if you aren't going to California this year for MOTM.
    • I'll make a summary of the session ( including survey results ) available after the meeting.

    This is an anonymous survey.

    Some of the questions I'm asking are: 

    • How do you track support cases
    • How do you track proposals and quotes
    • How do you track leads?
    • What are you using to connect to customers remotely? ( ie. GooAssist, TeamViewer, QuickConnect)
    • Do you capture knowledge in something like a knowledgebase, and if so, what is it? ( ie. Evernote, Keep, OneNote, Word Processor, etc)

    The questions are mostly open-ended, so you can type in your answer rather than be forced to select from a list of options.

    At the session, we will discuss other tips and tricks that make money ( and things that LOST me money ) - including The Eight Types Of Bad Leads You Meet On The Web

    I'll also discuss the one tactic with an almost 100% success rate of landing a new customer.

    See you at the session - and please take 15 minutes right now to add your feedback to the survey.

    If you have any questions - email me directly - at wayne@s-consult.com



    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------


  • 2.  RE: MOTM 2023: Please Help By Answering This Quick Survey About What You Use To Get Stuff Done

    Posted 02-23-2023 08:37

    Done.  Although anonymous, you will surely know which one is mine!



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    Gary Feldman
    I-Business Network, LLC
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  • 3.  RE: MOTM 2023: Please Help By Answering This Quick Survey About What You Use To Get Stuff Done

    Posted 02-23-2023 08:41

    Ha, same. 



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    Steve Iwanowski, NextStep Technology Advisors, aka DSD Lancaster PA ¯\_(ツ)_/¯
    ------------------------------

    Original Message


  • 4.  RE: MOTM 2023: Please Help By Answering This Quick Survey About What You Use To Get Stuff Done

    Posted 02-24-2023 09:06

    Great Survey.  I'm looking forward to your presentation next month. 



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    Madeline Stefanou
    RKL eSolutions, LLC
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  • 5.  RE: MOTM 2023: Please Help By Answering This Quick Survey About What You Use To Get Stuff Done

    Posted 03-03-2023 21:16

    If you have not already responded to the survey - please consider spending 15 minutes providing your answers.

    Survey here => How We Get Stuff Done 2023

    We have some GREAT feedback comments in this survey around these questions: 

    • THE ACTIVITY OR TOOL THAT INCREASED MY BUSINESS PRODUCTIVITY/PROFITABILITY THE MOST IN THE LAST 12 MONTHS
    • WHAT DID YOU TRY WITHIN THE LAST 12-24  MONTHS THAT DIDN'T WORK AS YOU THOUGHT?
    • WHAT WOULD YOU LIKE TO SEE THE 90 MINDS GROUP OFFER MORE OF?
    • WHAT DO YOU THINK THE 90 MINDS GROUP SHOULD OFFER LESS OF?

    And we're capturing information on what people use for: 

    • HOW DO YOU TRACK INCOMING SUPPORT CALLS?
    • HOW ARE YOU TRACKING PROPOSALS/QUOTES?
    • WHAT'S YOUR METHOD FOR TRACKING LEADS/PROSPECTS?
    • WHAT DO YOU USE FOR REMOTE SUPPORT CONNECTIONS TO CUSTOMERS?
    • HOW DO YOU CAPTURE KNOWLEDGE?

    I'll review these results as part of my presentation Saturday at MOTM 2023. 

    Please, if you haven't already answered, take a minute to go through the survey and share your feedback with the group 



    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------



  • 6.  RE: MOTM 2023: Please Help By Answering This Quick Survey About What You Use To Get Stuff Done

    Posted 03-23-2023 08:08

    I wasn't able to make it to MotM. Can you share the results or your presentation?



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    Steve Iwanowski, NextStep Technology Advisors, aka DSD Lancaster PA ¯\_(ツ)_/¯
    ------------------------------

    Original Message


  • 7.  RE: MOTM 2023: Please Help By Answering This Quick Survey About What You Use To Get Stuff Done

    Posted 03-23-2023 10:12

    Here's a link to the slides - within the slides is a link to the spreadsheet holding the survey results. 

    https://docs.google.com/presentation/d/1o-IIpmJX5nxxOP5l-t7wIm9-bJf2q_QHBLctUR79knI/edit?usp=sharing



    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------

    Original Message


  • 8.  RE: MOTM 2023: Please Help By Answering This Quick Survey About What You Use To Get Stuff Done

    Posted 03-23-2023 14:15

    Thank you for sharing, @Wayne Schulz

    Karen



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    Karen O'Lane
    Accounting Systems, Inc. (ASI)
    kolane@asifocus.com
    90 Minds Secretary
    ------------------------------

    Original Message


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