Sage 100

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  • 1.  Module I/T is not in file

    Posted 03-17-2019 16:30
    Upgrading Sage 100 Premium 2015 to 2018.  All OK except Century credit card processing running into "Module I/T is not in file" error when clicking the Credit Cards/ACH button in customer maintenance.  Only Sage KB talks about rebuilding key files for AR_InvoiceHistoryDetail, but this is Premium and if you followed their chain of things to do you would have the same table but minus the indexes.

    Any other ideas?

    #Urgent​

    ------------------------------
    Phil McIntosh
    President
    Friendly Systems, Inc.
    Asheville NC
    678.273.4010 ext 5
    ------------------------------


  • 2.  RE: Module I/T is not in file

    Posted 03-17-2019 16:45
    Backup sy0ctl.soa and sy_modules.  Delete the "k" I/T record from sy0ctl.soa and any I/T records from sy_mofules.

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    Doug Higgs
    Assistant Technical Support / Building Maintenance Specialist
    Midwest Commerce Solutions, Inc
    ------------------------------



  • 3.  RE: Module I/T is not in file

    Posted 03-17-2019 17:21
    Thanks, but it turns out the Century minion tasked with the weekend install skipped installing the SOAP client they need...

    ------------------------------
    Phil McIntosh
    President
    Friendly Systems, Inc.
    Asheville NC
    678.273.4010 ext 5
    ------------------------------

    Original Message


  • 4.  RE: Module I/T is not in file

    Posted 03-17-2019 17:40
    They must be using web services or sdata.  Glad you got it figured out.

    ------------------------------
    Doug Higgs
    Assistant Technical Support / Building Maintenance Specialist
    Midwest Commerce Solutions, Inc
    ------------------------------

    Original Message


  • 5.  RE: Module I/T is not in file

    Posted 03-18-2019 08:26
    Edited by Doug Higgs 03-18-2019 08:26
    I meant delete the "l" record not the "k" record from sy0ctl.soa.  I was replying to the post on my cell phone and hit the wrong key.  Glad you figured out the issue and didn't spend all day looking for "k" records as I don't believe they exist!

    ------------------------------
    Doug Higgs
    Assistant Technical Support / Building Maintenance Specialist
    Midwest Commerce Solutions, Inc
    ------------------------------

    Original Message


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