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  • 1.  Missing Quote/Order screens CRM 2018 & Sage 100

    Posted 06-13-2019 17:49
      |   view attached
    Per attached KB article, I need a set of JS files from a working upgrade of Sage CRM 2018 R1 or R2 from C:\Program Files (x86)\Sage\CRM\CRM\WWWRoot\js\lib.   If anyone has those files, would you please post them for me?  Thank you in advance. 

    #CRM #Urgent​​

    ------------------------------
    Moira Goggin
    Chismet Consulting Corp.
    Long Beach CA
    ------------------------------


  • 2.  RE: Missing Quote/Order screens CRM 2018 & Sage 100

    Posted 06-13-2019 18:56
    I can get you the files that are in the /lib/ directory whenever I get back to the office.

    ------------------------------
    Basil Malik
    Partner
    WAC Solution Partners CRM
    Tulsa, OK
    (539)424-3071
    ------------------------------



  • 3.  RE: Missing Quote/Order screens CRM 2018 & Sage 100

    Posted 06-14-2019 11:36
    Edited by Basil Malik 06-14-2019 11:37
      |   view attached

    Good morning, Moira,

    Attached is the library directory from the JS library of Sage CRM. Looking at the error you enclosed, it doesn't seem like this is the crux of the issue. There have been instances where this has happened and it's a traceable error where the window being launched is unable to gather the required data. Which has nothing to do with the JS library of Sage CRM, but rather the settings on each users' workstation. 

    In any case, let me know if the library files help in any way. If not, I'm more than happy to get connected and troubleshoot the issue.



    ------------------------------
    Basil Malik
    Partner
    WAC Solution Partners CRM
    Tulsa, OK
    (539)424-3071
    ------------------------------

    Attachment(s)

    zip
    lib.zip   3.50 MB 1 version


  • 4.  RE: Missing Quote/Order screens CRM 2018 & Sage 100

    Posted 06-14-2019 11:50
    Thank you @Basil Malik I'll let you know the outcome and appreciate the offer.

    ------------------------------
    Moira Goggin
    Executive Director
    90 Minds, Inc.
    ------------------------------

    Original Message


  • 5.  RE: Missing Quote/Order screens CRM 2018 & Sage 100

    Posted 06-14-2019 15:18
    @Basil Malik the files you shared did the trick! Thank you for your help!​

    ------------------------------
    Moira Goggin
    Chismet Consulting Corp.
    Long Beach CA
    ------------------------------

    Original Message


  • 6.  RE: Missing Quote/Order screens CRM 2018 & Sage 100

    Posted 06-14-2019 15:35
    "Woohoo!" And my pleasure! Glad it was an easy fix. :)

    ------------------------------
    Basil Malik
    Partner
    WAC Solution Partners CRM
    Tulsa, OK
    (539)424-3071
    ------------------------------

    Original Message


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