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  • 1.  Missing employee!

    Posted 12-06-2019 14:50
    Client on 2018.8 integrating with Sage HRMS.  They have an employee who was last paid in May of this year who is just GONE now from the Employee file.  GONE GONE GONE.  PAID during this current year!  I thought maybe renumbered, but unless along with renumbering they changed his name - NO.  I'm preparing to panic now.  Anything I'm not thinking of as I near the screaming point?

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Beth Bowers
    269-445-1625
    ------------------------------


  • 2.  RE: Missing employee!

    Posted 12-06-2019 14:51

    If the employee is in a department that you do not have security rights to you will not see them.

     

    John P. Leonard, CPA, CITP

    JLA Consulting

    (504) 835-9639

    (504) 835-7850 (FAX)

    www.jlaconsulting.net

     



    ------Original Message------

    Client on 2018.8 integrating with Sage HRMS.  They have an employee who was last paid in May of this year who is just GONE now from the Employee file.  GONE GONE GONE.  PAID during this current year!  I thought maybe renumbered, but unless along with renumbering they changed his name - NO.  I'm preparing to panic now.  Anything I'm not thinking of as I near the screaming point?

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Beth Bowers
    269-445-1625
    ------------------------------


  • 3.  RE: Missing employee!

    Posted 12-06-2019 14:55
    If you recreate the employee number does it come back?



    ------Original Message------

    If the employee is in a department that you do not have security rights to you will not see them.

     

    John P. Leonard, CPA, CITP

    JLA Consulting

    (504) 835-9639

    (504) 835-7850 (FAX)

    www.jlaconsulting.net

     





  • 4.  RE: Missing employee!

    Posted 12-06-2019 15:10
    NOPE

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Beth Bowers
    269-445-1625
    ------------------------------



  • 5.  RE: Missing employee!

    Posted 12-06-2019 15:13
    Check the activity log for a purge or something else that may have been done by the user?



    ------Original Message------

    NOPE

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Beth Bowers
    269-445-1625
    ------------------------------


  • 6.  RE: Missing employee!

    Posted 12-06-2019 15:09
    Administrator - no dept security setup

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Beth Bowers
    269-445-1625
    ------------------------------



  • 7.  RE: Missing employee!

    Posted 12-09-2019 08:07
    Am now going to cuff the client severely about the ears.  The employee NOT ONLY changed employee numbers, but he also changed his last name (and the fact that it was a "he" changing his last name, made this the last thing you would think of.  None of us are woke yet, I guess.)

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Beth Bowers
    269-445-1625
    ------------------------------



  • 8.  RE: Missing employee!

    Posted 12-09-2019 09:25
    Thank you for filling in the details. That it wasn't the software restores confidence in the conversion process.

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    Myron Stevenson
    Consultant
    Clearis Consulting, Inc
    Duluth, MN
    218-525-6720
    ------------------------------