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  • 1.  Missing Checks in Check History Files after Upgrade from 2018 Standard to 2022 Premium

    Posted 07-21-2023 16:55

    Client upgraded from Sage 100 2018 Standard to 2022 Premium. I did the final migration (re-migrating system files) Thurs & Friday last week. They went live on Monday.

    They have discovered that all the records from the Check History files (header and detail) did not come over in the migration. The record counts on the 2 systems do not match and checks are simply missing from 2022. I can't figure out any logic as to where it stopped copying records. It happened in 6 different companies. I did not receive any errors during the migrate or convert. I went back and rebuilt a couple of the check history files in the source system and received no errors. I'm really puzzled.

    Has anyone ever seen anything like this?

    I am planning on importing the missing records. Does anyone see any problem with doing that?

    Appreciate any guidance on this issue.



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    Greg Stiles
    S & W Microsystems
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  • 2.  RE: Missing Checks in Check History Files after Upgrade from 2018 Standard to 2022 Premium

    Posted 07-22-2023 08:33
    I think that Sage expanded the check numbers in 2020. I remember seeing an issue where if you have check numbers with and without leading zeros in the same bank account, they become the same check number when expanded with leading zeros to the new length. 

    example 
    check number 000555 and 555 both get populated with leading zeros and they are both 0000000555 

    could that explain what you are seeing maybe? 

     

     

    David Overholt

    DWD Technology Group, Inc.

    9921 Dupont Circle Drive West, Suite 300 | Fort Wayne, IN 46825

    260.423.2414 main

    260.399.8655 Direct

    800.232.8913 toll free

    sagesupport@dwdtechgroup.com

    www.dwdtechgroup.com

     

     






  • 3.  RE: Missing Checks in Check History Files after Upgrade from 2018 Standard to 2022 Premium

    Posted 07-22-2023 09:40

    @David Overholt,

    Did that mean that the totals would match between the two reports but not the check count?  It merged the details?

    Phil



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    Phil McIntosh
    President
    Friendly Systems, Inc.
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  • 4.  RE: Missing Checks in Check History Files after Upgrade from 2018 Standard to 2022 Premium

    Posted 07-22-2023 11:23

    I also had this problem with a Sage 2019 Advanced to Sage 2022 Premium, and I am in the middle of determining the missing checks from the AP_TransactionPaymentHistory so that I can import into the AP_CheckHistoryHeader/Detail tables. I reported it under Case 8009682240 but there was nothing that could be done for me to rebuild those missing records. I will look into the "same check numbers" scenario - I was not aware that was a possible cause so thank you for that!



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    Amber Prayfrock, Blytheco
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  • 5.  RE: Missing Checks in Check History Files after Upgrade from 2018 Standard to 2022 Premium

    Posted 07-23-2023 20:56

    Been working on this and have come to the conclusion that the final Migrate just did not re-process AP_CheckHistoryHeader & Detail. For 5 of the 6 companies there are no records with a created date between the initial migration in February and the final Migrate in July when we went live. The exception is in the main company where there are a handful of test entries with May and June dates. (see below)

    Very weird.

    I am working on exporting the records from both versions to excel, comparing and isolating the missing ones, then reimporting into 2022. If anyone has a better idea I am open to suggestions.



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    Greg Stiles
    S & W Microsystems
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  • 6.  RE: Missing Checks in Check History Files after Upgrade from 2018 Standard to 2022 Premium

    Posted 07-23-2023 22:38

    Not sure if it would be less work, however, you may consider migrating and converting again on a different computer or SQL instance, then, if successful, copy the tables to the live company.  Another option would be to first upgrade to 2022 Advanced and if that works, then upgrade to 2022 premium, then copy the tables to the live instance.



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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
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  • 7.  RE: Missing Checks in Check History Files after Upgrade from 2018 Standard to 2022 Premium

    Posted 07-23-2023 21:25

    I think this is the KB that David's referencing. Unfortunately, I can only find this in the "old/download" kb and it does not seem to have transferred to the new KB. 

    Sage 100 Premium 2021 or later error converting AP_Checkhistoryheader "duplicate key"



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    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
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  • 8.  RE: Missing Checks in Check History Files after Upgrade from 2018 Standard to 2022 Premium

    Posted 07-24-2023 10:27

    This is a bug with Standard to Premium migration, after a test migration, with a flaw in the check number expansion logic.  For that one table it pulls the source data from SQL instead of the Providex file.  If you look at the line counts in the SQL conversion log, you'll see what I mean.

    Manually delete the test data.  What I did next was create a test company, delete the SQL database, and copy the Providex data into that test company's folders... convert... then copy / paste the missing data from there (using SQL).



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 9.  RE: Missing Checks in Check History Files after Upgrade from 2018 Standard to 2022 Premium

    Posted 07-24-2023 13:05

    Correction, three tables were affected.  Here are my notes from that upgrade.  (I did not report to Sage... but if you confirm the same thing happened in your upgrade, we should do that).



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 10.  RE: Missing Checks in Check History Files after Upgrade from 2018 Standard to 2022 Premium

    Posted 07-24-2023 13:31

    @Kevin Moyes I will check BR_Transaction as well. @Doug Higgs I may do something similar, except merge the tables because they now have a weeks worth of work in the new system.

    I agree this should be reported.



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    Greg Stiles
    S & W Microsystems
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