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  • 1.  Migrated a customer from 4.4 to 5.2 about 2 weeks

    Posted 11-09-2015 17:32
    Migrated a customer from 4.4 to 5.2 about 2 weeks ago. Gave her the checklist and had her verify everything was as it should be, including ALE lookup. ""Yes"" she says, ""It's all there!"" Great have an nice day. Today she sends me an email, oops ALE lookups actually AREN'T there. Is it too late? Can we get just those files from the 4.4 data and copy them in or is she doomed to recreate all of them (she signed off, so if that is it, it's ok)


  • 2.  RE: Migrated a customer from 4.4 to 5.2 about 2 weeks

    Posted 11-09-2015 18:36
    I think you can copy them. I remember having a similar issue. The related files are in the SOA folder. They are sy1q01, sy1q02, sy1q03, sy1q04 and sy1qdd (.soa for all). You might also need the SWQSCR*.* files. Sorry can't remember exactly. there is something in the knowledgebase. Search on ""How to Replace ALE files


  • 3.  RE: Migrated a customer from 4.4 to 5.2 about 2 weeks

    Posted 11-09-2015 20:17
    Thanks @KennyDaniel, I saw that solution, but wasn't sure if I could take them from a previous version (and wasn't sure if all the files needed to be replaced). I'll get a good backup of the current files and give it a shot.