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Membership Poll Results (AI Summary Report)

  • 1.  Membership Poll Results (AI Summary Report)

    Posted 08-01-2025 13:39

    Hi everyone

    Thank you again for your support and participation in the town hall.  I have received outreach from at least 3 members to join committees. Great work.  

    Here is an AI summary for your review.  I will be sharing this with Education, Content Library and Technology - Thank you for the great questions, Amber.  

    Membership Committee Poll – Summary of Responses

    1. Did you learn something new or valuable during this Town Hall?

    This question was framed across multiple entries, but a strong majority indicated they found the session informative. Many comments noted:

    • Better understanding of committee work

    • Interest in joining future events

    • Appreciation for the transparent updates on membership and platform use

    2. What would make you use the Higher Logic platform more regularly?

    (Responses included multiple-choice and write-in)

    • Top Features Requested:

      • Better search/navigation tools (10+ mentions)

      • More relevant content (5+ mentions)

      • Peer engagement or regular updates (approx. 5 mentions)

    • Other Suggestions:

      • Exclusive partner content

      • A cleaner UI and simplified notification controls

      • Some noted satisfaction with current usage

    3. What is the biggest challenge your clients face that could be a topic for future community webinars?

    Responses were wide-ranging and creative:

    • Integration challenges and workflow inefficiencies

    • Reporting limitations in ERP systems

    • Lack of user training

    • Keeping systems updated

    • Client-specific requests (case studies, templates, live demos)

    4. What would most encourage you to contribute or share content on the platform?

    Recurring themes:

    • Clear instructions, templates, or examples

    • Knowing the content would be used and appreciated

    • Recognition or incentives (e.g., Amazon cards, visibility)

    • More time or streamlined contribution process

    5. What type of training is most valuable to your team or clients?

    (Multiple selections allowed)

    • Top Preferences:

      • Hands-on labs

      • Live webinars

      • Recorded tutorials

    • Also Mentioned:

      • Written documentation

      • One-on-one sessions

      • Peer-led sessions or panels

    Takeaways & Recommendations for Membership Committee

    1. Boost Higher Logic Usage

      • Develop short-form tutorials on how to search, post, and connect.

      • Create a "Most Useful Posts" digest with peer-contributed content.

      • Highlight featured contributors monthly.

    2. Support Member Contributions

      • Provide templates for case studies or walkthroughs.

      • Offer incentives like spotlighting contributors or gift cards.

      • Make it clear how member posts are used to inform events, webinars, and community content.

    3. Future Webinar Topics

      • Based on feedback, members want more on:

        • Systems integration

        • Reporting best practices

        • Client onboarding and training strategies

    4. Preferred Learning Formats

      • Consider rotating webinar styles: hands-on labs, live demos, and bite-sized recordings.

      • Publish a quarterly training calendar based on member interests.



    ------------------------------
    Anne Sawyer
    Executive Director
    90 Minds Inc.
    Sunset Beach CA
    ------------------------------


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