I think Wayne's post (can't remember where - I think on s-consult.com) summed it up best. This is for a very specific customer type who wants to get up and running for low / minimal cost. Those folks have to understand that they will sacrifice functionality for the ""cheap"" route.
Just like you don't get many frills flying Southwest.
If they want First Class with personal television sets and their own private bathroom, we need to call @GaryFeldman or find another private hosting option.