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  • 1.  Mas200 4.30 - workstations on as terminal server

    Posted 06-19-2019 11:37
      |   view attached
    Some, but not all, of the terminal server users are reporting an error message when they are attempting to close down Mas200 - The message (attached) is that Tasks are still active for this workstation. Are you sure you want to exit?  I have duplicated this behavior on both of our terminal servers using the same Terminal Server user credentials on both.  Does not seem to matter what Mas200 user credentials are used, seems tied to the TS user credentials.  A different TS user, using any Mas200 credentials you like may exit normally.

    1). Definitely annoying, but is it causing other problems?
    2). How to correct this issue?

    TIA - Randy

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    Randy Marion
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  • 2.  RE: Mas200 4.30 - workstations on as terminal server

    Posted 06-19-2019 11:44
    Check Master Console... are there any users using different client machines, but with the same name (as appears in MC)?  If so, rename one of them.

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 3.  RE: Mas200 4.30 - workstations on as terminal server

    Posted 06-19-2019 14:34
    Edited by Alnoor Cassim 06-19-2019 14:49
    Randy I ran into this when I was at Sage. I got a workaround put into the code for this scenario. It was put in early 4.xx but should still be available today.

    Remember the old SET MAS90FID=Txxx that you had to add way way way back when? Then later you didn't have to b/c the Txxx was auto assigned by MAS. Then it was abandoned all together (yay!). 

    So today on start up (unless they've removed it), if it detects both Terminal Server and Mas200(as in Advanced / Premium), it will first check for a MAS90FID in case you created one yourself and if found becomes coSession'WorkstationName$ and the Station column you see in Master Console.

    IOW, while in your RDP / RDS session, go to Control Panel > System > Advanced tab > Environment Variables > add a User env var (not System env var) called MAS90FID for the user you are logged into Windows as. The rules are:
    * Can't be more than 30 chars
    * No spaces or uncommon symbols (it's my own rule actually)
    * Recommend upper-casing the value
    * It does NOT have to be the old Txxx vals like T101. For example:
    • MAS90FID = BIGLEBOWSKI3
    • MAS90FID = CHIEFBOTTLEWASHER2
    So in the end create a MAS90FID for each distinct Windows user ID that will use Terminal Server in the way you described it.

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    Alnoor Cassim

    Free Agent Developer and Consultant
    CallForHelp.biz
    Email: alnoor@callforhelp.biz
    Orange County, CA
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  • 4.  RE: Mas200 4.30 - workstations on as terminal server

    Posted 06-19-2019 15:07
    Ah the old fid0map ... Been a long time since I fooled with that!  The memories...  Well, enough of that.

    I did have a number of TS users in MC that all had the same workstation name... I was just getting ready to implement your environment variable solution Alnoor, when the network guru's around here came to me and had discovered we had a DNS issue with these users...  Seems the Reverse Lookup was set to the same name for a bunch of people...  No one can say exactly why this happened, but when they fixed the server, AND the affected users rebooted there workstations...  All is good in Hobville once again.  I am certain that the environment variable solution would fix the issue as well, but I thought you would like to here about the DNS ...  Thanks!  -  Randy

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    Randy Marion
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  • 5.  RE: Mas200 4.30 - workstations on as terminal server

    Posted 06-19-2019 18:12
    Well, seems that all that is left is to upgrade is v4.3.......

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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