General Consultant Discussion

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  • 1.  MAS 90 version 4.50 (Standard): When going into an

    Posted 08-28-2015 10:20
    MAS 90 version 4.50 (Standard): When going into an existing sales order, adding a line at the bottom, and then printing, the item they added is gone. Sometimes, they say they drag the added line up between other lines on the order, but they say dragging/reordering is not necessary to cause the error. This is intermittent. Has anyone seen this?


  • 2.  RE: MAS 90 version 4.50 (Standard): When going into an

    Posted 08-28-2015 10:29
    @Sage100UrgentSupportNeeded


  • 3.  RE: MAS 90 version 4.50 (Standard): When going into an

    Posted 08-28-2015 11:14
    No. 1. Does it disappear in SO entry lines screen? 2. Does it only disappear off the printed order? 3. Have you tried a fresh form to rule out a form problem ?


  • 4.  RE: MAS 90 version 4.50 (Standard): When going into an

    Posted 08-28-2015 11:22
    Wayne, it disappears from the SO entry lines screen. So it's not a form issue.


  • 5.  RE: MAS 90 version 4.50 (Standard): When going into an

    Posted 08-28-2015 11:38
    Does it prompt ""Do you want to save changes""?


  • 6.  RE: MAS 90 version 4.50 (Standard): When going into an

    Posted 08-28-2015 12:02
    Do they have all the patches installed? I vaguely remember this issue and thought it was resolved with a patch...


  • 7.  RE: MAS 90 version 4.50 (Standard): When going into an

    Posted 08-28-2015 12:21
    @Bob - yes they do get the save changes prompt. @Jeff - They are on 4.50.4, so I will try update 7. Thanks for the tip.


  • 8.  RE: MAS 90 version 4.50 (Standard): When going into an

    Posted 11-19-2015 14:00
    I just had a client on 4.5.7 report this issue. Happens intermittently. @JonParkinson, is your client still having this experience? Trying to remember - do the lines not get saved until you move to the Totals tab? Or QuickPrint and answer Y to save changes?


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