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  • 1.  MAS 90 4.20.0.22, Cash Receipts was posted and the

    Posted 12-14-2012 10:14
    MAS 90 4.20.0.22, Cash Receipts was posted and the Customer Open Invoice displays the invoice and payment (so the invoice balance should be zero) but the original balance is still there. Is there a utility which will reset or correct the A/R Invoice Balance to the correct amount (based on paymemts/adjusments/credit) or do I have to fix using DFDM manually (which is what I normallay have to do).


  • 2.  RE: MAS 90 4.20.0.22, Cash Receipts was posted and the

    Posted 12-14-2012 10:15
    Did the cash receipt post in balance?


  • 3.  RE: MAS 90 4.20.0.22, Cash Receipts was posted and the

    Posted 12-14-2012 10:16
    Yes the cash receipts were posted to general ledger in balance.


  • 4.  RE: MAS 90 4.20.0.22, Cash Receipts was posted and the

    Posted 12-14-2012 10:21
    Are there only the invoice and payment transactions, no other adjustments?


  • 5.  RE: MAS 90 4.20.0.22, Cash Receipts was posted and the

    Posted 12-14-2012 10:22
    Try running an AR Trial Bal for this customer. Does the invoice appear? If so, are the transactions correct?


  • 6.  RE: MAS 90 4.20.0.22, Cash Receipts was posted and the

    Posted 12-14-2012 10:31
    Is it just one account?


  • 7.  RE: MAS 90 4.20.0.22, Cash Receipts was posted and the

    Posted 12-14-2012 10:32
    Wasn't this issue fixed in v4.3.............


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