Sage 100

 View Only
  • 1.  MAS 200 4.3.0.18 won't launch - started last Thurs

    Posted 02-25-2013 16:56
      |   view attached
    MAS 200 4.3.0.18 won't launch - started last Thursday. User runs over a WAN. Windows 7 64-bit. Working w/ IT. Uninstalled/rebooted/reinstalled (as Admin). Turned off Sophos AV. CAN run in MAS90 mode. Weird thing is - she can walk to another computer in the office and log in from there (although I need to confirm she is logged into the other computer as herself). Another weird thing - I can RDP to the T/S (not her usual way of connecting to MAS) using her login and launch MAS. But it can't be done when RDP'd from her workstation using her login. Downloaded the MS Sysinternals. Don't really know what I'm looking at, but I did see TCPIP send and receive messages in the Sys Monitor. Will try to provide more details in the AM, but any ideas?

    Attachment(s)

    docx
    MAS200.docx   36 KB 1 version


  • 2.  RE: MAS 200 4.3.0.18 won't launch - started last Thurs

    Posted 02-25-2013 17:09
    Sounds like it might be a bad record in whatever system file replaced the old fid0map.ini file. Try renaming her computer - a new workstation record should get created.


  • 3.  RE: MAS 200 4.3.0.18 won't launch - started last Thurs

    Posted 02-26-2013 10:11
    Passing that info on. Thanks!


  • 4.  RE: MAS 200 4.3.0.18 won't launch - started last Thurs

    Posted 02-26-2013 10:19
    Not sure if this is applicable at 4.3 but at one point the MAS 200 server had to be able to ping the workstation to allow it to start-up. Might check that as well.


  • 5.  RE: MAS 200 4.3.0.18 won't launch - started last Thurs

    Posted 02-26-2013 11:09
    Shutdown mas200 at server Kill any ghost pvxwin32.exe Start application server and try again


  • 6.  RE: MAS 200 4.3.0.18 won't launch - started last Thurs

    Posted 02-26-2013 11:16
    Thanks - passing these along. Confirmed that she can walk to another computer in the building, log into Windows as herself, and launch MAS.


  • 7.  RE: MAS 200 4.3.0.18 won't launch - started last Thurs

    Posted 02-27-2013 08:37
    Sometimes a server reboot resolves a multitude of sins. She's working now. Thanks @JohnnyPabian for sending me down that path.